Food & Beverage Supervisor

Set in the heart in one of America’s most visited historic destinations, Taste of History LLC is excited to operate various kiosks throughout the National Mall. Food & Beverage Supervisors will support the site manager in leading teams and deliver a great guest experiences in a fast-paced, high-energy environment. In this role, Food & Beverage Supervisors support and motivate team members, ensure food safety and quality standards are met, and keep service running smoothly during busy events. If you enjoy leading a team, thrive in a dynamic setting, and take pride in providing excellent customer service, this is a great opportunity to be part of the fun at the National Mall! Key Responsibilities Provide technical training and support to less experienced staff and model professionalism with guests and other employees at all times Ensure accuracy of all guest orders by maintaining expert knowledge of Point-of-Sale (POS) system(s) Possess thorough and accurate knowledge of menu items and specials Proficient and honest in cash handling and credit card transactions; Assist Kiosk Manager with timely and accurate sales and tips reports and cash/credit card receipts Assist Kiosk Manager with coaching and developing of staff and maintain thorough knowledge of Company’s operating policies and procedures Maintain confidentiality at all times regarding other staff Ensure alcoholic/non-alcoholic beverages are served in accordance with Federal, State, Local regulations and Company procedures Model teamwork and help Management meet business objectives Position Requirements Possess ServSafe Certification in accordance with Company policy Excellent customer service and people skills Must be able to work a variety of day, night, weekend, holiday shifts Excellent communication skills and be a team player capable of encouraging others in a positive manner Ability to lift up to 25 lbs. frequently and handle tasks involving bending, twisting and squatting Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people Rate of Pay - $22.00 - $23.00 / hour, based upon experience & skill. Education and Experience Education: High School Diploma or equivalent Experience: Minimum (1) year in a restaurant establishment Resort/National Park Concession preferred Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law. Benefits 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance #J-18808-Ljbffr ExplorUS