Front Desk Supervisor

Benefits Bonus based on performance Competitive salary Employee discounts Health insurance Paid time off Training & development Benefits and Perks Flexible Schedule Great Work Environment Competitive Compensation Career Advancement Opportunities Job Summary We are seeking an experienced Automotive General manager to join our team! As a manager, you will be managing a team of Front Desk Associates to ensure every guest receives exceptional service. As a supervisor you will be responsible for training new employees, creating a schedule, and handling basic disciplinary actions. The ideal candidate has a strong background in customer service and leadership and a positive attitude. Managing an automotive facility before is a must. Responsibilities Create and implement both short and long-term goals for the company and the front desk staff Handle scheduling and time off requests for staff working the front desk Set a service standard and lead by example, providing exceptional customer service to all guests Manage training of new and existing staff members to ensure everyone understands the expectations set forth for them Work closely with the rest of the team to provide the highest level of customer service Coordinate with staff and the community to create partnerships and host events Qualifications Previous experience managing a team desired Previous customer service experience Strong communication and interpersonal skills Excellent customer service skills Attention to detail Most importantly automotive knowledge and prior experience in automotive repairs A minimum of 5 years experience #J-18808-Ljbffr