Accounts Receivable Specialist

Accounts Receivable SpecialistTOTE Resources is seeking a detail-oriented, analytical, and customer-focused Accounts Receivable Specialist to join our Credit & Collections team in Tacoma, Washington.In this role, you will support the Accounts Receivable function for TOTE operating companies by ensuring the accurate application of customer payments, reconciliation of cash activity, support of month-end close processes, and maintenance of financial records. You will play a key role in the Accounting Shared Services organization while partnering with colleagues across multiple departments to ensure accuracy, compliance, and exceptional service.At TOTE Resources, we are committed to our core values of Safety, Operational Excellence, Customer Experience, and Colleague Experience.If you enjoy working with financial data, solving problems, and improving processes in a collaborative environment, we encourage you to apply.What You'll DoCash Application & Accounts ReceivableAccurately apply customer payments and cash receipts to customer accounts.Process and record daily cash receipts from banking systems into the accounting system.Prepare recurring and ad hoc Accounts Receivable reports.Maintain accurate customer account records and supporting documentation.Ensure compliance with company policies, procedures, and internal controls.Reconciliation & Financial SupportReconcile daily cash batches to bank activity and investigate discrepancies.Assist with the monthly reconciliation of the Accounts Receivable subledger to the General Ledger.Support month-end close activities related to Accounts Receivable.Research and resolve payment variances and account discrepancies.Help ensure the accuracy and completeness of financial records.Customer Account Support & Issue ResolutionProvide collections and audit teams with documentation and notifications regarding unequal or disputed payments.Partner with internal stakeholders to investigate payment issues and reconcile customer accounts.Process customer refunds, bad debt write-offs, and contributions in accordance with company policies.Communicate professionally and effectively with internal and external customers regarding account activity.Team Support & Continuous ImprovementSupport Accounting Shared Services initiatives across TOTE operating companies.Participate in process improvement efforts designed to increase efficiency and accuracy.Assist with special projects and additional responsibilities as assigned.QualificationsRequiredHigh School Diploma or GED3+ years of Accounts Receivable experienceExperience with cash application, account reconciliation, and discrepancy resolutionStrong customer service, communication, and organizational skillsAbility to prioritize competing deadlines and manage multiple responsibilitiesAbility to work independently and collaboratively in a team environmentPreferredAssociate's Degree in Accounting, Business, Finance, or a related fieldExperience working with ERP systems, accounting software, or financial systemsExperience supporting shared services or multi-company accounting environmentsKnowledge, Skills & AbilitiesThe ideal candidate will demonstrate:Strong knowledge of Accounts Receivable, cash application, and reconciliation processesUnderstanding of general ledger accounting and financial controlsProficiency in Microsoft Excel, Word, Outlook, and PowerPointExperience utilizing accounting software, ERP systems, and Windows-based business applicationsStrong analytical, investigative, and problem-solving abilitiesHigh attention to detail and commitment to accuracyExcellent verbal and written communication skillsAbility to identify, research, and resolve discrepanciesStrong organizational and time-management skillsAbility to maintain confidentiality and handle sensitive financial informationAbility to work effectively in a deadline-driven environmentCommitment to collaboration, accountability, and continuous improvementCompensation & BenefitsCompensationAnticipated Hiring Range: $26.00 - $29.00 per hour ($54,000 - $60,000 annually)Full Pay Band: $39,449 - $69,113 annuallyCompensation is based on factors including education, experience, skills, internal equity, market data, and other job-related qualifications.BenefitsTOTE Resources offers a competitive benefits package including:Medical, Dental & Vision Insurance401(k) with Company MatchPaid Time Off & Paid HolidaysTuition ReimbursementLife & Disability InsuranceEmployee Assistance Program (EAP)Parental Leave BenefitsAnnual Discretionary Bonus EligibilityWhy Join TOTE Resources?At TOTE Resources, we offer more than just a job. We provide the opportunity to build a rewarding career with an industry-leading transportation and logistics organization.Career Growth and Development OpportunitiesHybrid Work FlexibilityCollaborative and Supportive Team EnvironmentCompetitive Compensation and Benefits PackageOpportunity to expand your knowledge of Accounts Receivable and Financial OperationsStable and Well-Established OrganizationMeaningful work supporting critical business functions across the TOTE family of companiesWork EnvironmentThis position operates primarily in a professional office environment.Standard business hoursRegular interaction with internal customers, banking partners, and accounting teamsFast-paced environment requiring strong prioritization, accuracy, and organizational skillsPhysical RequirementsPhysical EffortMost work requires normal physical effort.Manual DexterityRegular use of computers and standard office equipmentFrequent use of spreadsheets, accounting systems, and reporting toolsAbility to prepare reports, analyze financial data, maintain records, and perform administrative dutiesEqual Opportunity EmployerTO TE Resources is an Equal Opportunity Employer, Affirmative Action Employer, and VEVRAA Federal Contractor. We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable law.TO TE Resources is a drug-free workplace and participates in the E-Verify Employment Verification Program.