Service Advisor - Automotive

Job Description

Job Description

Position: Service Advisor – Automotive
Company: Finesse Auto
Job Type: Full-time
Pay: $70,000 – $140,000 per year (Commission-Based, High Earning Potential)
Location: Seattle, WA
Hours: Monday – Friday

About Finesse Auto – Seattle, WA
Finesse Auto has been serving Seattle since 2014 with a 10-bay European service facility. We specialize in European vehicles and take pride in professionalism, collaboration, and high-quality repairs. We are currently seeking a skilled Automotive Service Advisor to join our team and help ensure cars are repaired right the first time. Our team works together in a smooth, organized, and drama-free environment, where your expertise and voice are valued. We understand what it feels like to work unappreciated – and we make sure it’s not like that here.

Compensation & Perks:

• Advisor pay structure: Commission % on GP
• Annual pay range: $70,000 – $140,000, based on ability and experience
• Employee discounts, 401(k), health insurance
• Referral bonus for introducing advisors we hire
• Free from shop politics and toxic work culture
• Bi-monthly company lunches

Workplace & Schedule:

• 5-day work week – Monday through Friday
• 8 Paid holidays
• Modern shop software & tools: Tekmetric, Steer, AutoOps, online booking, advanced scan tools
• Modern shop equipment and diagnostic tools
• Team-focused environment with clear communication and efficient workflow

Why Join Us?

• Work with expert technicians who take pride in detailed inspections and quality repairs
• Speed of service is a priority – get cars done efficiently and returned to customers promptly
• Massive marketing budget drives customer traffic: Google Ads, mailers, and more
• Great shop environment and team atmosphere

Who We’re Looking For:

• Experienced automotive service advisors who want to work with a professional, collaborative team
• Open to learning proven processes that create an efficient and organized shop
• European shop or dealership experience preferred

Responsibilities:

• Greet customers and assist with scheduling service appointments
• Consult with customers to understand vehicle issues and provide accurate service recommendations
• Coordinate with technicians for timely repair completion
• Communicate updates and additional service needs clearly to customers
• Maintain thorough service records
• Uphold excellent customer service standards

Requirements:

• 3+ years of automotive customer service experience
• Knowledge of European/exotic vehicles preferred
• Strong communication, organizational, and multitasking skills
• Willingness to learn new systems and processes
• Valid driver’s license

Contact Us:

• Email: View email address on ziprecruiter.com
• Text: View phone number on ziprecruiter.com

We understand that the right candidate likely already has a job. If you don’t feel respected, valued, or supported in your current role, let’s talk.

Keywords:
European vehicles, exotic vehicles, luxury cars, Porsche, BMW, Audi, VW, Volkswagen, Mercedes, Bentley, Maserati, Alfa Romeo, Lotus, Jaguar, Land Rover, Aston Martin, McLaren, MINI, Volvo, Ferrari, Lamborghini, Service Advisor, Service Writer, Automotive Advisor, Auto Repair, Diagnostics, Auto Technician, Mechanic, European Auto Repair, European Car Service, Luxury Vehicle Maintenance, Vehicle Service Coordinator