Office Administrator

Office Administrator

About Merry Maids: For over 40 years, Merry Maids has been the premier residential cleaning service across North America. Our success is built on trust, exceptional quality, and an outstanding local team. As our Perth Amboy branch continues to grow, we are looking for a motivated, energetic Office Administrator to help manage day-to-day operations and deliver exceptional service to our valued clients.

Key Responsibilities: As our Office Administrator, you will be the heart of our daily business operations, coordinating client relationships, supporting our field teams, and driving sales growth.

• Client Experience & Service: Manage inbound calls and emails, answer inquiries, resolve customer concerns promptly, and foster long-term client relationships.
• Sales & Account Management: Provide estimates over the phone, follow up on prospect inquiries, and convert inquiries into recurring clients.
• Daily Operations: Handle scheduling, manage customer accounts and billing data, and help coordinate daily routes for cleaning technicians.
• Team Leadership & Quality Control: Assist with team management, and conduct occasional field quality audits to maintain company standards.
• Administrative Support: Maintain accurate office records, manage inventory supplies, and support general small-business tasks.

Qualifications:

• Experience: Minimum 12 years in an office administrative, customer service, or office management role.
• Communication Skills: Excellent verbal and written communication skills in English; Bilingual (English/Spanish) is a strong plus.
• Tech-Savvy: Proficient in basic computer software (e.g., Microsoft Office, email, scheduling database management).
• Leadership & Drive: Proven leadership skills with an ability to manage priorities, problem-solve on the fly, and keep a fast-paced environment organized.
• Sales Aptitude: Phone sales or customer retention experience is strongly preferred.
• Professional Demeanor: Positive attitude, reliable, detail-oriented, and focused on teamwork.

Why Join Merry Maids?

• Stable Schedule: Enjoy predictable weekday daytime hoursno late nights or major weekend obligations.
• Growth Opportunity: Be a core player in taking our local branch to the next level.
• Supportive Environment: Work with an established, trusted brand backed by decades of proven success.

Compensation: $40,000.00 - $45,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids life!