Business Systems Analyst

Trillium Drivers is now seeking a Business Systems Analyst in Quincy, MA for a hybrid position! Responsibilities Lead intake discovery and request decomposition for new MDM related work, including clarifying the business problem, relevant systems, dependencies, and expected outcomes. Partner with business stakeholders, developers, and program leadership to distinguish true MDM work from requests better served by analytics, reporting, or data management teams. Gather, analyze, and document business, functional, and operational requirements for enhancements, fixes, integrations, and support activities of varying complexity. Translate business requests into clear user stories, requirements notes, process flows, acceptance criteria, test scenarios, and implementation support artifacts as needed. Support backlog readiness and estimation by helping frame scope, assumptions, risks, and dependencies in partnership with the program manager and technical team. Contribute to production support and operational triage by helping investigate whether jobs ran, interfaces fired, or expected data movements occurred before escalating to engineering leads. Perform basic data inquiry and validation using SQL or similar tools to support issue triage, request clarification, and solution validation. Work with developers and sister teams to define how trusted MDM outputs should be published for downstream reporting and analytics use without turning MDM into the primary reporting team. Assist with user acceptance testing, documentation review, defect triage, and validation of delivered solutions against requirements and business expectations. Pay rate is $70/hour. Apply now! Qualifications 3+ years of experience in business systems analysis, techno-functional analysis, data analysis, or a similar role supporting enterprise data, integration, or master data environments. Experience gathering, documenting, and maintaining end-to-end requirements across business and technical stakeholders. Experience working with highly sensitive healthcare or human services information and familiarity with HIPAA and other data privacy controls. Basic SQL skills and comfort performing practical data inquiry to support issue triage, validation, and operational follow-up. Experience translating business needs into structured functional requirements, user stories, acceptance criteria, and testing support materials. Strong communication skills and comfort explaining or reframing requests for technical stakeholders, vendors, business consumers, and program leadership. Experience supporting issue triage, defect management, user acceptance testing, or operational support in production environments. Ability to work with teams independently in a high-demand environment with shifting priorities. Preferred Experience/Skills Experience in healthcare payer, provider, Medicaid, human services, or public-sector data environments. Experience supporting Master Data Management (MDM), identity resolution, golden record, reference data, or cross-system validation use cases. Familiarity with cloud analytics and reporting ecosystems such as AWS, Snowflake, Tableau, or similar platforms. Experience with service intake, request routing, operational triage, or managed-service style delivery practices. Strong documentation and facilitation skills, especially in environments where business stakeholders may arrive with prescriptive solution ideas. Experience supporting teams that work across multiple agencies, programs, or regulated data domains. Trillium is an Equal Opportunity Employer. #J-18808-Ljbffr Trillium Staffing