Hotel Front Desk Attendant
$14.75 - $15.25 per hourHampton Inn and Suites -- Tallahassee
Job Description
Job Description
We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Compensation:
$14.75 - $15.25 hourly
Responsibilities:- Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.
- Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
- Balance cash at the end of each shift and generate reports for the next shift.
- Take reservations in person, via email, or over the phone, including group bookings.
- Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
- Availability to work flexible schedules, including weekends and holidays.
- Proven customer service experience with a strong guest-focused mentality
- Physical ability to stand, walk, and lift up to 25 pounds as needed.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners
Vacancy posted 4 days ago
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