Business Analyst (Billing & Payments)

Job Description

Job Description

Job Overview:

Pay Range: $43.18hr - $48.18hr

Requirement/Must Have:

• Four or more years of experience with business analysis.
• Proficiency with analytical tools such as Excel, Access or other similar tools for tracking and reporting.
• Ability to understand and conduct payment processing and reconciliation.
• Ability to follow and improve upon business processes.
• Strong attention to detail to validate information on forms is correct.
• Experience with manual data entry.
• Ability to coordinate with internal teams and external stakeholders.
• Strong verbal and written communication skills.
• Strong organizational and time management skills to handle high-volume tasks during ramp-up periods.
• BA/BS Degree in Business, Economics, Marketing, or related discipline.

Responsibilities:

• Perform eligibility checks for potential customers for the Flexible Pricing Rate pilot.
• Monitor and compensate third parties for their performance in recruiting customers.
• Manage customer enrollment and payment operations for the Flexible Pricing Rate Pilot.
• Conduct additional reporting as required.
• Receive and validate enrollment forms from account managers.
• Submit eligible customers to a third party supplier for enrollment and confirm enrollment status to stakeholders.
• Act as a subject matter expert for the pilot's automated enrollment and billing platform.
• Pull data from the platform, ensure accuracy, and work with the third party platform provider to report bugs, make enhancements, and maintain the system.
• Oversee manual enrollment processes for Automation Service Providers.
• Maintain detailed metrics on enrollment activity, including number of customers, MW enrolled, and benefiters vs. non-benefiters.
• Track billing status and manage manual customer payments.
• Facilitate payments to contractors and other third parties.
• Perform analysis, consulting, and provide recommendations within the appropriate field.

Nice to Have:

• Experience with customer programs and billing in a utility or similarly regulated environment.
• Familiarity with SAP billing and/or payment systems.
• Experience using advanced analytical tools such SAS, Power BI or other similar tools.
• Experience working with budgets.
• Experience creating and using pivot tables, charts, and graphs and the ability to work with larger datasets.
• Proficiency identifying trends in complex data and arriving at solutions rooted in information.
• Comfort working in a fast-paced, deadline-driven environment.
• Demonstrates strong ethics, influence and negotiation, leadership, interpersonal skills, and the ability to effectively manage stress.

Skills:

• Excel.
• Access.
• Payment Processing.
• Reconciliation.
• Data Entry.
• Business Analysis.
• SAP Billing.
• SAS.
• Power BI.
• Pivot Tables.
• Data Visualization.

Qualification And Education:

• Recognized internally as an expert in field.
• Typically possesses four or more years experience in the field performing analysis, consulting, and providing recommendations.

Benefits:

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer : Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.