Front Desk - Come join our fun team!

Join the Team at Massage Heights

We are a busy, beautiful spa with a loyal membership base and a supportive, upbeat team. Our environment is positive, professional, and funwe truly enjoy working together and creating great experiences for our clients.

We are seeking a friendly, organized, and customer-focused Front Desk Associate to be the first point of contact for our guests. This role is perfect for someone who enjoys working with people, thrives in a team environment, and is motivated by both service and sales.

Key responsibilities include:

• Greet clients and provide a warm, welcoming experience
• Schedule and manage appointments efficiently
• Answer phones, respond to inquiries, and assist with client needs
• Promote memberships, services, gift cards, and retail products
• Process payments and handle daily transactions
• Maintain a clean, organized front desk area
• Support team members and contribute to a positive work environment

Compensation and benefits include:

• Competitive hourly pay
• Commission on memberships, gift cards, and retail sales
• Flexible scheduling (full-time and part-time available)
• Supportive, team-oriented workplace
• Opportunity for growth within the company

Qualifications:

• Customer service experience required (spa, salon, or wellness industry preferred)
• Strong communication and interpersonal skills
• Organized, dependable, and detail-oriented
• Comfortable with sales and recommending products/services
• Ability to multitask in a fast-paced environment

Schedule:

• Day, evening, and weekend availability preferred

Compensation: $17.00 - $26.00 per hour

At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.

We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.