Sales Representative (Inside Sales)

Job Description

Sales Representative (Inside Sales) — Glen Allen, Virginia

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DeFazio LLC is a nationally recognized manufacturers' representative firm serving the electrical distribution channel across the Mid-Atlantic and Southeastern USA.

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Our manufacturer clients include ACS Uni-Fab, AFC Cable Systems, APAR, Allied Tube & Conduit, Atkore, Calbond, Calbrite, Calconduit, Commodity Cables, Electronic Power Design, EPCO, Ericson, FRE Composites, Greaves, Heritage Plastics, Kaf-Tech, Littelfuse, Orbit Industries, Power-Strut, Superior Tray Systems, TF Kable, US Tray, and Unistrut.

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We're hiring two (2) motivated, customer-focused Inside Sales Representatives to join our team in Glen Allen, Virginia. This position works across the manufacturers we represent, supporting customers throughout our territory while helping identify opportunities, develop business, and move projects from initial inquiry through completion.

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The role

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You'll serve as a primary point of contact for electrical distributors, contractors, engineers, OEMs, utilities, and end users across DeFazio LLC's territory. Our Inside Sales Representatives are cross-trained across our manufacturer portfolio, allowing customers to work with one person across multiple product categories and applications.

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This is a fast-paced sales role built around responsiveness, product knowledge, organization, and follow-through. You'll manage incoming opportunities, develop quotations, assist customers with product selection and availability, track active projects, and proactively follow up to turn quotations into orders.

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You'll work closely with DeFazio LLC's field sales team, manufacturer clients, and distributor partners to provide customers with a high level of service while actively contributing to revenue growth.

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What you'll do

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• Develop and maintain strong relationships with electrical distributors, contractors, engineers, OEMs, utilities, and end users
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• Serve as a knowledgeable point of contact across DeFazio LLC's portfolio of electrical manufacturers
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• Respond to customer inquiries by phone and email with timely, accurate product, pricing, and availability information
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• Prepare and manage quotations for material ranging from everyday stock requirements to large commercial, industrial, and data center projects
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• Coordinate pricing, project registrations, special quotations, and order requirements with manufacturer clients and distributor partners
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• Review plans, specifications, bills of material, and customer takeoffs to identify applicable products and sales opportunities
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• Support DeFazio LLC's field sales team with quotations, project follow-up, account development, and customer requests
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• Track opportunities, quotations, customer activity, and sales pipeline in Salesforce CRM
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• Maintain consistent follow-up on open opportunities and provide accurate status information internally and to customers
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• Participate in manufacturer product training, customer meetings, sales meetings, and occasional industry events
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What you need

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• Strong communication skills and confidence working with customers by phone and email
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• A sales-oriented mindset with an interest in developing relationships and growing accounts
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• Excellent organization, follow-through, and attention to detail
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• Ability to manage multiple quotations, projects, deadlines, and customer requests simultaneously
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• Comfort working with pricing, spreadsheets, bills of material, and technical product information
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• Ability and willingness to learn a broad portfolio of electrical products, including wire and cable, conduit and fittings, raceway, strut and support systems, and electrical equipment
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• Proficiency with CRM and business software platforms; Salesforce CRM experience is a plus
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• Ability to work collaboratively with field sales representatives, manufacturer partners, and fellow Inside Sales team members
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• Based in the Richmond area and able to work from DeFazio LLC's Glen Allen, Virginia office
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Nice to have

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• Experience with an electrical manufacturers' representative, distributor, contractor, or manufacturer
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• Familiarity with electrical distribution and the relationships between manufacturers, representatives, distributors, and contractors
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• Experience preparing electrical quotations or reviewing plans, specifications, and bills of material
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• Knowledge of wire and cable, conduit and fittings, raceway, strut/support systems, switchgear, or related electrical products
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• Experience supporting commercial, industrial, infrastructure, or data center construction projects
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• Existing relationships within the Virginia electrical market
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What we offer

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• Competitive base salary plus performance-based incentive compensation
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• Medical, dental, and vision insurance
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• 401(k) with company match
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• Paid time off and company holidays
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• Ongoing product and sales training from industry-leading manufacturers
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• Opportunities for continued professional development and increased sales responsibility
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• A focused, high-quality line card and the backing of a well-established independent manufacturers' representative firm
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• A collaborative, sales-driven office environment based in Glen Allen, Virginia
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At DeFazio LLC, we help our manufacturer clients grow market share through exceptional customer relationships, technical expertise, and relentless execution. If you're motivated by winning business, solving customer challenges, and becoming a trusted resource for customers, we'd love to hear from you.