Partnership Manager

Who we Are? Intersection is an experience-driven Out of Home media and technology company that delivers programming, consumer amenities, and advertising to cities. From free internet access to way‑finding to real‑time information, our products make city life easier and more sustainable. We further enrich cities with experiential programming that inspires and engages people throughout their day. With valuable, diverse audiences in America’s top cities, we provide innovative, data‑driven solutions for brands to reach urbanites at scale. What is the Role? The Transit Partnership Manager is responsible for managing the day‑to‑day relationship of our partners in a market to ensure contract objectives and project goals are met. The ideal candidate is adept at managing complex projects and programs, has delivered client‑facing work, and has experience in one or multiple industries: construction, information technology or media sales. The role involves engaging with cross‑functional team members — from sales to operations — executive staff, vendors, and external municipal partners. You must possess the ability to promote collaborative decision‑making, provide direction, and establish a sense of urgency amongst the project team. We look for an excellent communicator who can establish trust, bring a positive attitude to every interaction, is steady under pressure, and works through challenges with resilience and grace. What You Will Accomplish Relationship Manager – day‑to‑day relationship management, in collaboration with the Senior Director, Midwest & West Coast Partnerships Convener – act as the glue between internal cross‑functional teams so that we are aligned on communications, held accountable for deliverables, and drive progress forward Strategic Communicator – comfortable developing and delivering communications at all levels with clarity and precision both written and verbally Project Management – document, report, and drive progress across multiple workstreams simultaneously You're a Great Fit For This Role Serves as the primary point of contact for partners in Chicago and other MidWest markets, leading day‑to‑day relationship management under the Senior Director’s oversight. The goal is to maintain a partnership where Intersection is the trusted advisor to the partner on advertising and technology innovation. Provides project and contract management activities to ensure Intersection meets contractual obligations and campaign fulfillment goals. Prepares and maintains project documents – agendas, status updates, action item log Organizes regular monthly and quarterly meetings involving internal and external leadership Manages advertising creative approvals as required. Manages transit authority print production contracts and posting fulfillment where applicable. Leads delivery of contractual reporting, including monthly revenue reporting, service desk reports, inventory availability, and DBE compliance. Works with key internal teams to mitigate risks and troubleshoot unforeseen issues raised by partners. Collaborates with local Sales Lead or SVP of Market Strategy to bring new media ideas to the team (with leadership from Head of Production). Supports initial steps of product development with the Transit Authority, approval and implementation of long‑term sponsorships, and deployment of props. Supports sales efforts by acquiring partner data, gaining buy‑in on revenue‑generating programs, and socializing timely advertising opportunities. Total Compensation: $90,000 - $110,000 Hybrid Work Policy Our team operates on a hybrid schedule for flexibility and collaboration. All employees are required to be in the office every Tuesday and Wednesday. Starting in September, this requirement will transition to three days per week (Tuesday, Wednesday, and Thursday), with flexibility to work remotely for the remainder of the week. Equal Opportunity Employer At Intersection we celebrate every voice that makes us unique and every perspective that makes us grow. It’s our shared responsibility to create an equitable environment where every employee contributes to the company culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status. Equal Opportunity for People With Disabilities As a government contractor, we must ensure equal opportunity for people with disabilities. Completing this form is voluntary. Your response is confidential and will not be used against you, whether you are applying for a job or already employed. We ask employees to update this every five years because a disability can occur at any time. A physical or mental condition that substantially limits a major life activity, or a history of such a condition, is considered a disability. Form CC-305 | OMB 1250-0005 #J-18808-Ljbffr Intersection Co.