Operations Assistant

Operations AssistantJacksonville, FL (Onsite)

$20.00/hour | Full-Time

Vaco Staffing is partnering with a local Logistics companyto hire an Operations Assistant to join their Account Management team at their Jacksonville headquarters.

This is an outstanding opportunity for someone who enjoys customer service, problem-solving, and coordinating multiple moving pieces in a fast-paced office environment. Whether you're beginning a career in logistics or bringing administrative and customer support experience, we offertraining and long-term growth opportunities.

What You'll Do

As an Operations Assistant, you'll help ensure customer shipments move efficiently by coordinating with customers, warehouses, transportation providers, and internal teams.

Your responsibilities will include:

• Track inbound and outbound shipments
• Coordinate transportation scheduling
• Create and update customer orders in company systems
• Monitor shipment status using transportation tracking tools and carrier websites
• Communicate with customers, warehouses, vendors, truck drivers, and internal departments
• Enter billing and vendor payment information
• Maintain accurate shipment documentation and records
• Resolve routine shipment issues while providing exceptional customer service
• Build strong relationships with customers and warehouse partners
• Support inventory management and operational reporting
• Assist with continuous process improvements

What We're Looking For

• High school diploma required
• Previous customer service, administrative, operations, or logistics experience preferred
• Strong communication skills, both written and verbal
• Excellent organizational and multitasking abilities
• Detail-oriented with strong data entry accuracy
• Comfortable using Microsoft Office, including Excel, Outlook, and Word
• Strong critical thinking and problem-solving skills
• Ability to quickly learn new software systems

Preferred Qualifications

Experience with any of the following is a plus:

• Logistics or transportation
• Supply chain
• Shipping or freight coordination
• Warehouse operations
• Inventory management
• Transportation Management Systems (TMS)
• Warehouse Management Systems (WMS)
• MacroPoint or shipment tracking software
• Parcel, LTL, or Truckload shipping

Don't have logistics experience? That's okay.

Our client welcomes entry-level professionals who are eager to learn and have a strong customer service mindset. The company provides training on its systems and processes, making this an excellent opportunity to build a long-term career in operations and logistics.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io.

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Representation Notice

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here ( Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.