Client Benefits Coordinator
Austin Benefits Group
Job Description
Job Description
Salary:
Precision, care, and speed the backbone of every great benefits experience.
Who We Are
Austin Benefits Group is a leading employee benefits firm delivering smart benefit solutions to private and publicly traded companies. Behind every seamless open enrollment and every resolved claim is a team that genuinely cares about doing the work right. Our Benefits Administration Specialists are the engine that keeps it all running.
If youre someone who takes pride in accuracy, loves solving problems, and wants to work somewhere your attention to detail actually matters this is your team.
The Opportunity
As a Client Benefits Coordinator, youll be the operational heartbeat of our client service model. Youll process enrollments, manage eligibility changes, conduct audits, and ensure every client and employee gets timely, accurate support. This is a high-impact role with direct ownership over outcomes that touch real peoples lives.
What Youll Do
Process Open Enrollment elections, new hire enrollments, terminations, and qualifying life events with speed and accuracy
- Meet and exceed company standards for weekly changes, open enrollment processing, and audit accuracy
- Conduct regular audits to verify enrollment accuracy and resolve any discrepancies within one week or less
- Work directly with clients to obtain missing HR data and support life event documentation
- Coordinate with carriers and clients to resolve Evidence of Insurability requests
- Manage COBRA eligibility determinations and process with the COBRA vendor when required
- Audit API/EDI/834 integrations to ensure no file transmission errors or carrier discrepancies
- Maintain accurate, up-to-date records in the Agency Management System
- Proactively reach out to clients and new hires on missing enrollments dont wait for problems to find you
- Collaborate with Client Experience and Analytics teams as needed
What You Bring
- Minimum 3 years of administrative or data entry experience; HR/benefits background strongly preferred
- Experience with Employee Navigator or similar benefits administration platforms
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Above-average technical aptitude you learn new systems quickly
- Exceptional attention to detail and a commitment to accuracy under deadline pressure
- Strong communication skills you can handle sensitive inquiries with professionalism and care
- High school diploma or equivalent required
Why Austin Benefits Group?
Detail-Driven Culture
We celebrate accuracy. Your precision directly shapes the client and employee experience.
Supportive Team
Youll report to a Leader who invests in your growth and has your back.
Meaningful Impact
Every enrollment you process affects a real employees coverage. The work matters.
Compensation & Benefits
We believe great people deserve great rewards. Heres what comes with joining Austin Benefits Group:
Competitive Salary
A strong base that reflects your experience and the value you bring to the team.
Unmatched Employee Benefits
Best-in-class health, dental, and vision coverage with high employer contributions. We dont just sell great benefits we live them.
Generous 401(k) Match
An extremely competitive employer match so you can build real long-term wealth, not just a paycheck.
Summer Fridays
Early dismissal on Fridays during summer months. Youve earned it.
Remote Fridays
Work from home every Friday, year-round. We trust you to get the job done.
Competitive PTO
A generous paid time off policy that lets you actually recharge not just accrue days you never use.
Paid Holidays
A robust holiday schedule so you can be present for the moments that matter most.
Family Event Time Off
Lifes biggest moments shouldnt require a negotiation. Dedicated time off for the events that matter most.
Volunteer Time Off
Were proud community advocates. Paid volunteer time off so you can give back to the causes you care about.
Professional Development
Sponsored education, industry seminars, and ongoing training to keep your career moving forward.
License Support
Full support for obtaining and retaining your insurance license costs covered, resources provided.
Ready to make your move?
Apply today and lets talk about whats possible at Austin Benefits Group.
- ...prioritizing, reviewing resumes, approving final submission, coordinating interviews, finalizing hires and getting resources onboard. Designs... ...and recruiting events as needed. Customer interaction and Client interfacing, as required. Qualifications: 8 plus years of end-...Suggested
V2soft
Bloomfield, MI1 day ago - ...In this role, you’ll support clients in understanding their benefit options and ensure they receive an exceptional experience from start to finish. This position focuses on client support, benefits guidance, and clear communication in a fully remote environment. -Serve...SuggestedRemote jobFull time
McQuade Organization
Sterling Heights, MI2 days ago - ...Handle inbound and outbound calls to potential and existing clients, answering inquiries and assisting with product recommendations. Schedule appointments and assist clients in selecting life insurance products tailored to their needs and budget. Present products through...SuggestedFull timeRemote work
Zuzick Organization of Globe Life
Rochester Hills, MI1 day ago - ...questions and explaining payroll procedures; employees in figuring their tax status or deductions. Informs: employees on pension benefit options and projections. Special Items Provides support to HR Director and Budget Director with compiling data and numbers on payroll...SuggestedPermanent employmentTemporary workWork at office
- ...Harvard Resource Solutions/VENTEON is seeking a Labor Relations and Employee Manager for their manufacturing client in Sterling Heights on a direct hire basis. In Office Salary Range: 100K - 125K ( Based upon experience and education) Summary: The Manager...SuggestedContract workWork at office
Harvard Resource Solutions
Sterling Heights, MI2 days ago - ...professional employees working in an organizational function related to the intern's area of study. What You Will Learn: As a benefits intern, you will have the opportunity to develop an understanding of the various benefit plans that make up an employer's overall...InternshipWork at officeLocal areaWorldwide
ThyssenKrupp Materials NA Inc
Southfield, MI5 days ago - ...monthly invoices from related vendors and facilitates approval for payment Reviews and processes court orders requiring changes to benefit coverage Completes various administrative tasks within the Benefits Administrative system including the review of qualifying life events...InternshipWork at office
- ◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide tailored coverage recommendations that meet each family's needs ◾Build and...Full time
Globe Life: Moore Organizations
Rochester Hills, MI3 days ago - Here at Globe Life/Zuzick Organization – our mission for 2025 is to grow our leadership team so we can continue to support the growth of the company while developing all of our leadership team to help them achieve the next level in their career. This is an entry level ...Remote jobFull timeWork from home
Zuzick & Associates
Sterling Heights, MI2 days ago - ...software applications including but not limited to ADP WFN, ADP Etime, ADP RM, ADP HrB, Exaktime, JDE and billing software and modules Benefit accruals management as it relates to BELFOR Policies and various state mandates Management reporting as requested...Price workFor contractorsWork at office
BELFOR Property Restoration
Birmingham, MI26 days ago - ...timely processing for a large employee population. • Review payroll output before final submission, resolve discrepancies, and coordinate corrections that support accurate month-end financial results. • Oversee payroll tax activities and statutory reporting, including...Work at office
Robert Half
Birmingham, MI4 days ago - ...recently graduated from an accredited university. The ideal intern should possess project planning skills, effective communication abilities, and be self-motivated. The company provides benefits including insurance and a 401(k) plan. #J-18808-Ljbffr ThyssenKrupp Presta AGInternship
- ...skills in a professional environment. The ideal candidate should have entry-level knowledge in a relevant field and effective communication skills. Benefits include medical, dental, and vision insurance, 401(k) programs, and more. #J-18808-Ljbffr ThyssenKrupp Materials NAInternship
$150k - $175k
...financial advisor. This role will have the opportunity to execute client meetings, design retirement plans and cultivate meaningful... ...a book of business we provide you with pre-qualified leads ~ Benefits ~ Generous PTO policy, Health & Dental, 401(k) & Life Insurance...Golden Reserve LLC
Troy, MI1 day ago$152k - $228k
...timelines, and quality expectations. Coordinate recruiting workstreams within broader Oracle... ...trust into every result – for our clients and you. Here, we go beyond your expectations... ...you with personalized and comprehensive benefits that recognize and empower all the...InternshipSeasonal workWork at officeLocal areaWorldwideFlexible hours3 days per weekGrant Thornton
Southfield, MI1 day ago- ...a Case Manager in Troy, Michigan. This role involves managing client cases throughout the VA claims process, maintaining close communication... .... The organization values its employees, offering competitive benefits and a flexible hybrid work model. #J-18808-Ljbffr Disability...Flexible hours
- ...per hire, diversity hiring, and hiring manager and candidate satisfaction Builds a strong business relationship with the internal client and track ongoing hiring needs Actively identifies gaps, proposes, and implement changes necessary to cover risks Staying up-...Work at officeFlexible hours
Evolution
Southfield, MI1 day ago $50k - $60k
Unified Business Technologies is hiring an HR Assistant / Benefits Coordinator in Troy, Michigan. This full-time role requires 1-3 years of HR or administrative experience, along with strong attention to detail and organizational skills. Responsibilities include managing...Full time$50k - $60k
Full-time Description Position Summary HR Assistant / Benefits Coordinator is responsible for supporting the administration of employee benefits and assisting with daily HR operations. This position works closely with other HR team members to ensure accurate benefit...Full timeWork at office- ...Meet with members through Zoom appointments. Educate members about available benefits and services. Assist with benefit enrollment and required paperwork. Follow up with members regarding questions and eligibility. Maintain accurate records and appointment...Remote jobFull time
Zuzick Organization of Globe Life
Rochester Hills, MI1 day ago - Job Description/Requirements The Benefits Manager will serve as both the strategic architect and operational owner of the company's employee... ...of: Voluntary benefits Leave administration (FMLA, ADA coordination, STD/LTD) Own compliance across: FMLA, ADA, ACA, COBRA, ERISA...Hourly payTemporary workWork at officeLocal areaMonday to FridayFlexible hoursAfternoon shift
- ..., offering thoughtful and effective solutions that enhance the client experience. This position involves frequent interaction with internal... ...bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance...Hourly payFull timeWork experience placementWork at office
Raymond James
Southfield, MI4 days ago - Competitive compensation package along with a comprehensive benefits program including medical, dental, vision, 401(k) with company match, paid time off, paid holidays, disability coverage, life insurance, and employee assistance resources. Position Overview We are seeking...
- ...by the BPO, as well as communication and coordination of necessary tests by locations. Provide... ...Information THE PERKS Immediate Benefits Robust Total Rewards Package Paid Time Off... ...Novi, MI $75,000.00-$95,000.00 1 month ago Client Manager - Employee Health & Benefits Novi...Full timeFor contractorsWork experience placementLocal areaImmediate startWorldwide
$100k - $140k
...that values your career growth and your quality of life ? Our client, a respected mid-sized public accounting firm, is seeking a Tax... ...Professional growth with a respected, growing firm Excellent benefits package An environment where your career and personal life thrive...Full timeWork at officeLocal areaImmediate start- ...brokerage firm in Southfield is seeking a Senior Account Manager specializing in employee benefits. The successful candidate will manage a personal book of business, oversee client relationships, and ensure quality service delivery. Ideal applicants should have 4-7...
- ...compliance, and cross-functional stakeholder coordination. Job Duties Lead end-to-end payroll... ...across Payroll, HR, Finance, Benefits, and Technology teams Define and document... ...Professional Services staffing—now serving clients in 37 states and counting. We connect the...
Blue Chip Talent
Rochester Hills, MI8 hours ago - ...administration, demonstrating strong organizational and communication skills. This position offers competitive compensation and a range of benefits, including 401(k), medical, dental, and paid time off. Join us in establishing a world-class payroll department. #J-18808-Ljbffr...
- ...contractual, legal and regulatory changes impacting payroll systems Coordinate, manage, and prioritize all payroll system/process changes... ...Payroll Quality Assurance Team, Supervisors, Team Leads and client experts to resolve any discrepancies or open issues from any payroll...Work at officeRemote work
$80k - $100k
...processed accurately, timely, and in compliance with all applicable regulations. ~ Oversee payroll taxes, garnishments, deductions, benefits, and year-end reporting. ~ Reconcile payroll accounts and support month-end and year-end close activities. ~ Serve as the...Local areaRefloor
Troy, MI10 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Benefits Coordinator. Be the first to apply!
