Solutions Architect

Role Description

At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.

Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud.

Qualifications

• 5+ years in a Solutions Architect, Principal Solutions Engineer, or equivalent senior technical customer-facing role (pre-sales or strategic post-sales)
• Hands-on experience designing and architecting API integrations
• Meaningful exposure to bot mitigation/management, identity threat protection, digital identity, fraud detection, risk decisioning, payments processing including agentic commerce, chargebacks, or adjacent fintech domains
• Working familiarity with machine learning concepts
• Proven track record working directly with enterprise merchants, retailers, or B2C brands at significant scale ($500M+ in annual revenue or equivalent complexity)
• Demonstrated ability to build technical credibility and trusted relationships with engineering leaders and C-suite stakeholders at major retail and consumer brands
• Experience co-selling in complex, multi-stakeholder enterprise deals alongside a quota-carrying Account Executive
• Comfort with ambiguity, shifting priorities, and the rhythm of a growth-stage company

Requirements

• Design and architect API integrations tailored to each merchant’s industry, business practices and solution requirements
• Translate merchant requirements across new industries, payment models, and fulfillment operations into detailed integration schema, data flow designs, and data requirements
• Lead technical discovery with merchant engineering and product teams
• Ensure integration designs are scalable, maintainable, and aligned with Signifyd's platform capabilities and API standards
• Evaluate the fraud risk profile of novel merchant business models
• Consult on data health by defining high-quality training signals for new merchant categories
• Analyze fraud risk profiles for novel business models
• Partner with Data Science to validate model performance against merchant-specific datasets
• Serve as the technical voice of the merchant to Signifyd's Product and Data Science teams
• Contribute meaningfully to the product roadmap with structured, evidence-based recommendations
• Partner with Implementation Managers during complex onboardings

Benefits

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag