Solutions Architect

Role Description

As a Solutions Architect, you will design and guide implementation of enterprise Microsoft 365 solutions that support collaboration, automation, knowledge sharing, and service optimization. You will provide architecture support across the M365 cloud platform, aligning technical capabilities with operational needs while helping evaluate new solutions, improve platform performance, and strengthen enterprise adoption of modern Microsoft technologies. Additionally, in this position you will:

• Architect M365-based solutions that support enterprise collaboration, workflow automation, and scalable service delivery across the tenant.
• Guide the configuration and establishment of Power Platform environments, ensuring architectural decisions support maintainability, governance, and long-term operational success.
• Assess Dataverse environment performance and usage trends, recommending architectural improvements to data models, capacity utilization, and solution reliability.
• Support troubleshooting of M365 incident and task tickets by providing technical guidance on complex issues affecting platform services and user-facing solutions.
• Define solution approaches for Copilot, Power BI, Power Apps, and Power Automate use cases, while assisting users and stakeholders with issue resolution and adoption needs.
• Support OneDrive tenant and backup solution architecture, helping ensure services are configured to meet operational, continuity, and data retention requirements.
• Contribute to SharePoint Online architecture and administration activities, aligning platform capabilities with business requirements and enterprise standards.
• Lead or support proofs of concept and pilot efforts by evaluating technical fit, documenting findings, and recommending scalable implementation paths.
• Develop or guide scripting approaches that improve automation, streamline administration, and enhance support for OneDrive and broader M365 capabilities.
• Ensure architectural documentation, schedules, status inputs, risks, mitigations, and deliverables are maintained accurately and reported on time to program stakeholders.

Qualifications

• Must be a U.S. Citizen.
• Must possess an active Microsoft certification such as Microsoft 365 Administrator (MS-102), Identity and Access Administrator (SC-300).
• Must be able to pass federal background investigation and obtain a Public Trust.
• Bachelor’s degree in Information Technology, Computer Science, Systems Engineering, Architecture, or a related technical discipline or equivalent experience.
• Minimum 5 years of experience supporting Microsoft 365 in a large corporate or government environment.
• Extensive experience designing and guiding solutions built on Microsoft Power Platform, including Power Apps, Power Automate, and Power BI.
• Strong technical foundation in .NET development technologies such as C#, ASP.NET MVC, Entity Framework, JavaScript, HTML, and CSS.
• Proficiency with PowerShell scripting for automation, solution deployment support, administrative standardization, and platform operations.
• Advanced knowledge of Exchange Online, Intune, Azure AD, and the Azure ecosystem, including identity, integration, governance, and cloud solution design considerations.
• Experience with Microsoft 365 development and SharePoint Administration, including customization of SharePoint lists and integration of disparate systems using Power Apps.
• Demonstrated experience developing Power Apps solutions, including model-driven designs, and applying Power Platform capabilities to enterprise process modernization efforts.
• Knowledge of user permissions, data retention, and compliance settings within M365.
• Strong verbal and written communication skills.
• Must be able to present acceptable identification for customer badging and site access.

Benefits

• Comprehensive benefits program including healthcare benefits.
• Paid leave.
• Retirement plans.
• Insurance programs.
• Education and training assistance.

Company Description

Epsilon, Inc. has joined AMERICAN SYSTEMS! As one organization, we offer expanded resources, streamlined operations, and increased opportunities for growth and development. Join us to be part of a dynamic, collaborative environment dedicated to innovation and customer success.