Key Account Manager

Accelerate your career at RXORXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.As a Key Account Manager at RXO, you’ll serve as the daily point of contact and relationship manager for our most important clients.What your day-to-day will look likeServe as an advocate and liaison for RXO’s top clients to ensure overall customer satisfactionExpand current customer accounts through ongoing relationship developmentCollaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable salesEnsure the integrity of the shipment and the RXO brand by following standard processes and proceduresUpdate internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metricsMonitor and ensure accurate billing; strive to ensure mutually beneficial business operationsAt a minimum, you’ll need:Bachelor’s degree or equivalent related work or military experience1 year of professional experienceIt’d be great if you also have:5 years of experience in a transportation sales environmentExcellent verbal and written communication skillsDoes this sound like you? Check out what else RXO has to offer.Why Join Us: Our Benefits Comprehensive medical, dental, and vision plans 401(k) retirement plan with up to 5% company matchPre-tax accounts to help streamline eligible expensesCompany-paid disability and life insuranceEmployee Assistance Program (EAP)Career and Leadership Development ProgramsPaid time off, company holidays, and volunteer days Our CultureOur values are the key to our unique culture and our ability to deliver for everyone we serve.We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next StepReady to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.SummaryLocation: Ann Arbor, MichiganType: Full time