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Technical Support Engineer - Help Desk

Workana

Technical Support Engineer

En el equipo de Help Desk acompañamos a nuestros clientes en la resolución y gestión de incidencias o consultas, brindando soporte de forma eficiente y con empatía. Buscamos asegurar que cada interacción sea una oportunidad para resolver, ayudar y generar confianza.

Buscamos un/a Technical Support Engineer con enfoque en soporte técnico avanzado, capaz de analizar incidencias con profundidad, diagnosticar problemas y colaborar estrechamente con equipos de Engineering y Product.

Este rol funciona como un puente clave entre soporte y desarrollo.

Vacancy posted 21 hours ago
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