Technical Support Engineer - Help Desk
Workana
Technical Support Engineer
En el equipo de Help Desk acompañamos a nuestros clientes en la resolución y gestión de incidencias o consultas, brindando soporte de forma eficiente y con empatía. Buscamos asegurar que cada interacción sea una oportunidad para resolver, ayudar y generar confianza.
Buscamos un/a Technical Support Engineer con enfoque en soporte técnico avanzado, capaz de analizar incidencias con profundidad, diagnosticar problemas y colaborar estrechamente con equipos de Engineering y Product.
Este rol funciona como un puente clave entre soporte y desarrollo.
$65k - $85k
...Technical Support Engineer, Associate The Technical Support Engineer, Associate provides advanced operational and technical support for the... ...Responsibilities Provide Tier 1, Tier 2, and Tier 3 Help Desk support for the DOT Drupal CMS platform, child applications...SuggestedWork experience placementLocal area- A technology firm specializing in CI infrastructure in New York seeks a Technical Support Engineer to assist customers and help resolve complex technical issues. The ideal candidate has experience in a growth-stage environment, working with large-scale distributed systems...Suggested
$140k - $185k
...Technical Support Engineering Manager San Mateo, CA United States Who We Are Verkada is transforming how organizations protect their people... ...team. We are looking for a technical leader who will help grow our global team dedicated to supporting our customers...SuggestedFull timeWork at officeWork visaFlexible hoursShift work$140k - $160k
...talent to join us as we usher in the new era of data security. THE OPPORTUNITY We are seeking a highly technical and engineering-driven Technical Support Engineering Manager to lead and elevate our Support organization. This leader will combine deep technical...SuggestedTemporary workWork experience placementWork at officeRemote work$151k - $176k
...unblock sales, reduce customer churn, and save engineering resources-allowing them to focus on their core product. Technical Support Engineer at Merge As a Technical... ...experience when building on Merge. You will help scale our support function, build efficient...SuggestedWork at officeHome office$182k - $214k
Boulevard Labs, Inc. is seeking a Director for Technical Support Engineering in Seattle, focusing on scaling and defining the vision for Tier 3 technical support. The role requires 8+ years of experience in Technical Support, particularly in SaaS environments, alongside...Remote workFlexible hours$45 - $50 per hour
...Akkodis is seeking a Technical Support Engineer - RECLAIM Program Technician for a Contract with a client in Council Bluffs, IA. The ideal candidate is responsible for inspecting, testing, and repairing data center hardware to ensure reliability and minimize damage...Hourly payContract workTemporary workLocal area$72.25k - $85k
...ensures a high state of readiness. HII supports the Department of Energy's national... ...Continuous Training Environment (NCTE) Technical Support Specialist for their Global Security... ..., upgrades, and patches. Provides engineering related support for NTB setup and...Full timeWork experience placementWork at officeLocal areaWorldwide- ...Technical Support Engineer T38Fax is seeking a talented Technical Support Engineer with experience... ...-geek with a superhero's penchant for helping others. You breathe all things engineering... ...This is absolutely not an IT help-desk role. We call our support team 'engineers...Casual workWork at officeRemote workWorldwideFlexible hours
- ...Technical Support Engineer Twingate is building a modern remote access solution that simplifies and improves the way businesses secure access... ...~1–3 years in a technical support, IT, or help desk role, ideally supporting infrastructure, networking, or security...Local areaRemote workFlexible hours
$20.78 - $36.53 per hour
...Headquarters Pay Range: $20.78 - $36.53Position Summary: The Technical Support Engineer position is one that provides rotational support for our... ...science preferred Previous Experience : 2-5 years Help Desk experience and proven experience documenting ticket detail...Remote work$90k - $120k
...Technical Support Specialist, Survey & Engineering | Hexagon Geosystems When an entire city needs to be rendered into a 3D model in-flight, utilities buried... ...Hexagon. More than 5,000 employees in 33 countries help us develop the latest technologies for Reality Capture...Work at officeLocal areaRemote work$65k - $73k
...on troubleshooting, service, support, research, and analysis... ...Responsibilities/Duties Provide technical support to end-users by... ...between customer, QA, and engineering Run diagnostics to resolve... ...escalation to upper tiers Manage Help Desk tickets in a timely manner...Work at officeLocal areaMonday to FridayShift workAfternoon shift3 days per week$125k - $150k
...pace is faster than ever. Sentry helps developers fix errors and... ...About the Role At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world-developers... ...lifecycle-moving us from a "Help Desk" to an "Autonomous Resolution...Hourly payFull timeNight shift$81k - $98k
...Agent company on a mission to help businesses provide perfect... ...impeccable, always-on customer support across the customer journey... ...integrated Intercom help desk for one single system that is... ...What's the opportunity? The Technical Support Engineer team is looking for an...Full timeWork at officeLocal areaWork from homeFlexible hours2 days per week3 days per week$25.15 - $43.03 per hour
...integrate science and clinical care to help patients achieve better, faster... .... Job Description Summary The Technical Support Engineer will support the Shirley Ryan AbilityLab... ...phone support for callers to the Help Desk. Provides primary support of the IT configuration...Work experience placementWork at officeRemote workShift work- ...Technical Support Engineer Location: Remote (United States) Target Start Date: April 2026 About CyberNut... ...for K-12 schools. Our platform helps teachers, staff, and students recognize... ...desirable. Familiarity with HubSpot Help Desk or similar ticketing platforms. Exposure...Remote work
$84.2k - $125.8k
...Senior Technical Support Engineer, (Pacific Time Zone) Job Category: Client Support Location: US - Arizona - Remote Meet Our Team:... ...full application lifecycle. This is not a traditional help-desk position. It is adeveloper-to-developer support and advisory...Casual workRemote workWorldwideFlexible hours- ...motivated and dedicated individual to join our Technical Support team. This role requires a broad array... ..., training, and mentorship to Tier 1 engineers, sharing troubleshooting techniques and best practices Follow standard help desk procedures Achieve daily utilization...Remote work
- ...Technical Support Engineer USA - Richardson, TX At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious... ...technical issues. Continuously learn and improve expertise in help desk procedures, products, and services. Develop and...Remote work
- ...Job Description Job Description Advanced Technical Support Engineers are part of the Advanced Technical Support team and help provide exceptional customer experiences by... ...Minimum of 4 years of experience in a Help Desk or high-volume call center preferred Minimum...Work experience placementWork at officeLocal areaFlexible hoursNight shiftDay shift
- Axonius is seeking a Technical Support Engineer in San Francisco, California. This role requires 3+ years of experience in Technical Support within a software or technology environment. The responsibilities include managing customer tickets, troubleshooting software issues...
$75k - $79k
A leading technology firm is seeking a Technical Support Engineer II in Eden Prairie, MN. In this role, you will deliver outstanding customer service by providing technical support for access control products through various communication channels. Candidates should have...Flexible hours- A leading technology firm in Detroit is looking for a Lead Software Engineer to manage and scale their Technical Support organization. This role involves leading a team of Squad Leads and driving function-level performance in system deployments and configurations. With...
- A leading security solutions provider is seeking a Technical Support Engineer II in Eden Prairie, Minnesota. In this role, you will deliver exceptional customer support for Physical Access Control products, including troubleshooting and resolving issues via various communication...
- ...orchestration and gateway platform supporting multiple payment providers,... ...merchants. We are looking for a highly technical and proactive Senior Technical Support Engineer to serve as a key escalation... ...working directly with PSPs, and helping drive technical resolutions in...
- A leading technology firm is seeking a Technical Support Engineer II to provide top-notch customer support for their Physical Access Control products. You will resolve technical issues, offer Level 2 support, and maintain case documentation while communicating efficiently...
- ...seeking a self-motivated and dedicated individual to join our Technical Support team. This role requires a broad array of technical... ...available tools to identify potential issues Follow standard help desk procedures Collaborate with peers, clients, and vendors for...Remote work
- Technical Support Engineer Responsibilities Provides in-person support to end users and individual departments/clinics. Manages and maintains... ...Provides second tier end‑user support via telephone in an ACD Help Desk Environment. Provides primary desktop and IT support to...Work experience placementWork at officeRemote workShift work
$75k - $85k
...5,000 The Helpdesk Controls Engineer is the liaison for Comecer Inc... ...Service team. They provide support to the field team regarding information... ...Responsibilities Monitor Help Desk America and Service America... ..., retrofit instructions, technical bulletins, and parts lists....Remote workHome office
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