Epic Willow Analyst

Job Description

Job Description

Overview

CTG is seeking an experienced Epic Willow Analyst .

Location: Remote
Duration: 3 months

We are seeking an experienced Epic Willow Analyst to support a new Epic implementation focused on ambulatory pharmacy services. This role will lead the design, build, testing, and activation of outpatient pharmacy workflows within Epic Willow Ambulatory .

The analyst will partner with pharmacy leadership, ambulatory providers, nursing, revenue cycle, and IT stakeholders to ensure safe, efficient, and compliant outpatient medication workflows during implementation and go-live.

Key Responsibilities:

Implementation & Build

• Lead configuration and build within Epic Willow Ambulatory for a net-new implementation.
• Design outpatient dispensing workflows, refill protocols, and medication work queues.
• Build medication records, pharmacy product records, NDC mapping, and formulary structures.
• Configure routing rules for e-prescribing, prior authorizations, specialty pharmacy, and retail pharmacy workflows.
• Support integration with provider ordering workflows and downstream systems.

E-Prescribing & Regulatory Compliance

• Configure and optimize electronic prescribing workflows, including controlled substances (EPCS).
• Support state PDMP integration and regulatory requirements.
• Ensure compliance with DEA, state board of pharmacy, and other regulatory standards.
• Build and support real-time prescription benefit (RTPB) and prior authorization integrations where applicable.

Revenue Cycle & Specialty Integration

• Collaborate with revenue cycle teams to support billing configurations and pharmacy claims workflows.
• Support 340B program configuration (if applicable).
• Assist with specialty pharmacy workflows, refill management, and adherence programs.
• Validate medication pricing and reimbursement setup.

Interfaces & Integration

• Partner with interface teams to support integrations with third-party pharmacy systems, wholesalers, and clearinghouses.
• Support SureScripts connectivity and troubleshoot transmission errors.
• Collaborate with ambulatory and clinical application teams to ensure end-to-end workflow integrity.

Testing & Go-Live Support

• Develop and execute build validation and integrated testing scripts.
• Support user acceptance testing (UAT).
• Participate in cutover planning and go-live activation.
• Provide at-the-elbow support during implementation and stabilization.

Documentation & Governance

• Maintain detailed build documentation and configuration records.
• Participate in medication governance and formulary review committees.
• Support training material development and knowledge transfer.

Background in settings that prioritize behavioral health as a core component of patient care is strongly preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $140,000 to $160,000 annually. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.