Senior Customer Success Manager - Growth & Renewals
Merge
Merge is seeking a Customer Success Manager to build repeatable, customer-centric processes that drive revenue growth. You will own post-sales journeys, from onboarding to renewal, and partner with sales and professional services to ensure customers adopt Merge effectively. The ideal candidate will have 3+ years in a software CS/AM role, advocate for customers, and take ownership with autonomy in a fast-moving startup environment. #J-18808-Ljbffr Merge
- Rox in San Francisco is hiring a Customer Success Manager to own the post-go-live lifecycle across SMB to Enterprise accounts, driving adoption... ...customer success or post-sales, strong stakeholder management, and a track record of turning usage into growth. #J-18808-Ljbffr RoxSenior
- Agiloft seeks a Strategic Customer Success Manager to oversee a portfolio of high-value customers with complex needs. You will be a trusted advisor... ..., measuring value realization, and guiding retention and growth across cross-functional teams. In this role you will...SeniorRemote work
- ID.me is seeking an Account Manager, Communities in San Francisco, CA. This role involves managing key commercial accounts and driving retention and growth within eRetailing markets. The ideal candidate will have at least 5 years of account management experience, with a...Senior
- Deepgram is seeking a Senior Strategic Renewals Manager in San Francisco to own renewal negotiations end-to-end for strategic accounts, forecast renewals... ...and partner with the Account Executive to drive growth. You will collaborate across CS, Sales, Finance, RevOps,...Senior
- ...66 is seeking a Client Partner/Account Manager - Technology to own a named portfolio in... ...66-based scaling. You will sell to senior executives and frame ROI, cost-to-insight, and measurable value, while owning renewal and growth in a fast-paced, high-ownership environment...Senior
- A leading technology company in San Francisco seeks a Customer Success Manager to enhance strategic growth in the Aerospace & Defense sector. The ideal candidate has 8+ years of experience, an engineering degree, and strong client-facing skills. Responsibilities include...Senior
$114k - $205.7k
...people are the core of our success. At Strategy, you'll join... ...DescriptionThe Role: As a Senior Customer Success Manager (CSM) at Strategy, you will... ...realized ROI and account growth. Develop and execute customer... ...the successful renewal and expansion of customer...SeniorWork at officeShift work$81.6k - $120k
About the TeamThe Customer Success Team is part of DoorDash's In-Store... ...RoleWe are looking for a Senior Customer Success Manager (Senior CSM) to drive... ...partnership, retention, and growth across a portfolio of our... ...onboarding, adoption, renewal, and expansion. As a Senior...SeniorHourly payWork at officeLocal areaRemote workFlexible hours- ...Customer Success Manager Own a book weighted toward higher-complexity Growth accounts and select Enterprise accounts Lead executive-level business reviews and renewal negotiations for accounts with significant ARR and multi-stakeholder buying committees Build...SeniorContract work
- ...About the Role Tavus customers are building products... ...signed contract to a successful deployment takes more... ...implementation, adoption, and renewal. You will run the day-... ...impact, revenue, growth potential, urgency, and... ...independently managing a portfolio of B2B customers...SeniorContract work
$107.5k - $133.5k
...operate, powering deeper customer insight and measurable... ...com.As a Sr. Customer Success Manager for Media Partnerships... ..., you will serve as a senior strategic advisor and... ....Manage the customer renewal process and work to... ...expansion, and account growth strategy.Media Partner...SeniorWork at officeWork from homeWorldwideFlexible hoursNight shift2 days per week$180k - $200k
...approach. With care for our customers, attention to detail, and... ...second entrepreneurial senior customer success manager to help drive our enterprise... ...for account expansions and growth Perform quarterly... ...metrics such as retention, renewals, and account growth and report...SeniorLocal area- ...Customer Success Manager BVNK is the stablecoin-powered financial stack for enterprises. We're now... ...customer, and are key to driving adoption, growth and minimizing churn. This position... ...Managers to identify upsell and renewal opportunities Represent the customer...SeniorWorldwideFlexible hoursShift work
$120k - $150k
...contact for a book of our Growth customerscollection... ...through go-live, renewal and expansion. Internally... ...who build and tune each customer's agents. You turn... ...from collections floor managers and IT leads to owners... ...tech company (customer success, account management, implementation...Work at office- ...increasing equality of opportunity. The Senior Customer Success Manager (Mid-Market) is a strategic, customer... ...each customer’s business goals. Renewal Execution: Drive renewal conversations... ...with Sales where appropriate. Growth Influence: Identify expansion opportunities...Senior
- ...and companies, more successful. We believe... ...transformational growth and continuous improvement... ...Role This is a senior, revenue owning... ...implementation, utilization, renewal, and expansion.... ...with the VP of Customer Experience (who... ...our Account Manager, on a separate track...SeniorRemote workHome office
$88k - $124.8k
...Senior Customer Success Manager At Braze, we have found our people. We're a genuinely approachable, exceptionally... ...as we collectively navigate rapid growth on a global scale while striving for... ...commercial alignment & drive client renewals, retention & net retention targets...SeniorWork at officeFlexible hours- ...construction change order management platform that brings... ...The Role We're hiring a Senior Director of Customer Success to own our entire post-sale... ...organization ahead of the company's growth. What You'll Own... ...feature input), and Finance (renewals, forecasting)....SeniorFor contractorsRemote workDay shift
- Senior Manager / Director of Customer Success Mantle is a disruptive technology company that is helping manufacturers... ...customer goals with business growth objectives, including managing the... ...models, including subscription and renewal, with a preference for experience...SeniorFull time
$120k - $160k
...Francisco, is seeking an Account Manager to oversee client relationships and... ...point of contact for clients, driving renewals and growth while collaborating with internal... ...years in Account Management and a successful track record in customer retention. The salary range for...$230k
...develop new products, growth is accelerating, and all... ...,000+ active LangSmith customers, and 5 of the Fortune 1... ...results-driven account manager to own and accelerate the... ..., and driving usage, renewal and expansion of their investment. Your success will be directly measured...SeniorContract workWork at officeFlexible hours- ...Benchling, Inc. in San Francisco is seeking an Account Management Leader with a Life Sciences background and enterprise SaaS experience to lead a growing AM team focused on renewals, expansion, and customer value across a diverse portfolio. You will partner with CS,...Senior
$200k - $240k
...responsible for driving growth by identifying and... ...well as owning the full renewal lifecycle. You will also... ...by conveying key customer insights to our product... ...expansion opportunities, managing contract negotiations,... ..., we aren't able to successfully sponsor visas for every...Contract workWork at officeHome officeVisa sponsorshipRelocation package$150k - $190k
About the RoleWe’re looking for a Senior Customer Success Manager who is energized by the challenge of scaling new go-to-market motions and driving... ...and grow your book of business, with a strong focus on renewals, upsell, and product stickinessPartner cross-functionally...SeniorFull timeWork at officeRemote work$133.5k - $160k
...in Intelligent Content Management. Our platform enables... ...management and empower our customers to completely... ...evolution of Customer Success at Box—from driving adoption... ...your work with a growth mindset and actively look... ...customers and engaging with senior stakeholders and...SeniorLive inWork at officeShift work3 days per week- Grata is seeking an Account Manager to drive growth within strategic accounts, including investment firms and banks. You will engage senior stakeholders, manage renewals and upsells, and lead negotiations to secure high-value contracts. The role supports a hybrid work model...
$145k - $180k
...products include enterprise asset management, procurement and contract... ....com.Job Summary:As a Senior Customer Success Manager at OpenGov, you are... ...accountability for the net retention, renewals, and enterprise usage of a... ...development and growth opportunitiesA collaborative...SeniorContract workWork at officeLocal area$134.4k - $158k
...who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.THE WORK:The Customer Success Senior Manager plays a key role within in Ripple, driving revenue and product adoption across...SeniorFull timeWork at officeLocal area$97k - $190k
Our Customer Success team is the linchpin of the post-sales customer relationship... ...of their investment.Senior Customer Success ManagerThe... ...RoleAs a Senior Customer Success Manager, you are a highly... ...the organizationSupport team growth by participating in the interview...SeniorLocal areaWorldwideFlexible hours$190k - $215k
...meaningful work of your career, help our customers and partners advance their AI... ...seeking a highly motivated and skilled Senior Customer Success Manager with a strong background in customer... ..., and business outcomes to identify growth opportunities and potential risks....SeniorFull timeTemporary work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Success Manager - Growth & Renewals. Be the first to apply!
- customer success executive San Francisco, CA
- client success manager San Francisco, CA
- technical customer success manager San Francisco, CA
- customer success manager San Francisco, CA
- educational customer success manager San Francisco, CA
- enterprise customer success manager San Francisco, CA
- sr. customer success manager San Francisco, CA
- senior customer success manager San Francisco, CA
- strategic customer success manager San Francisco, CA
- success manager San Francisco, CA



