Inside Sales Account Representative

Inside Sales Account Representative

Golden Star Technology Inc. (GST) is looking for a sociable, driven, and detail-oriented, experienced Inside Sales Representative to join our growing team in Cerritos, California. If you're passionate about customer service, thrive in a fast-paced environment, and want to grow your career with a respected, industry-leading technology solutions provider, this opportunity is for you!

What You'll Do

As an Inside Sales Representative, you will be a key player in ensuring seamless customer experiences and supporting the success of our sales organization. A typical day may include:

• Preparing accurate customer quotes, including pricing, delivery details, and terms
• Processing customer purchase orders quickly and precisely
• Monitoring order activity using backlog reports, open-order reports, and customer portals
• Tracking and following up on quote activity, open orders, and customer inquiries
• Coordinating with internal teams, suppliers, and logistics partners to ensure on-time delivery
• Acting as a reliable liaison between customers, suppliers, and internal teams
• Supporting the sales team with Requests for Quotes (RFQs)
• Assisting field sales with business development and account-growth initiatives
• Delivering exceptional service to both new and existing accounts

Your work keeps customer operations running smoothly and supports GST's commitment to delivering best-in-class service.

Qualifications & Skills

• 3-4 years of inside sales experience, preferably in a technology, parts-manufacturing, distribution, or customer-facing environment.
• Experience in selling IT and AV solutions, networking hardware, managed services, cloud services, cybersecurity solutions, or other complex B2B products is a huge plus
• Proven negotiation and upselling skills, with the ability to build strong, long-term customer relationships
• Confidence in preparing and delivering quotes to clients
• Experience with ERP systems and strong Microsoft Excel skills (spreadsheets, formulas, data tracking)
• Excellent written communication skills, especially through email
• Strong accuracy, attention to detail, and organizational abilities
• Ability to prioritize multiple tasks and stay effective in a fast-paced, deadline-driven environment
• Calm, resourceful problem-solver with strong critical-thinking skills
• A proactive self-starter who collaborates well across teams and maintains a customer-focused mindset
• Military or government service experience is a bonus

Is This You?

You enjoy helping people, staying organized, and bringing order to fast-moving situations. You love details, multitasking, and solving problems before they become issues. You're the kind of person who double-checks your work, stays calm under pressure, and takes pride in delivering excellent service.

If that sounds like you, we'd love to meet you!

Compensation & Benefits

• Competitive salary
• Medical, dental & vision insurance
• 401(k) plan
• Paid vacation
• Additional company perks and employee programs

About Golden Star Technology (GST)

Since 1985, GST, headquartered in Cerritos, CA, has been a trusted provider of IT and AV solutions for small and midsize businesses, enterprise organizations, educational institutions, and government agencies. We deliver a broad portfolio of products, custom configurations, and integrated services across industry-leading technology platforms.

At GST, we value teamwork, accountability, integrity, and building strong connections with our clients and with each other. We're looking for individuals who share these values and want to grow their careers in a dynamic, supportive environment.