Clinical Administrative Assistant

Clinical Administrative Assistant

Facilitates the efficient operation of the assigned department by performing a variety of clerical and administrative tasks. Attends to short-term tasks, as well as ongoing project-based tasks relating to team protocol and development.

Essential Duties and Responsibilities:

• Interfaces with Hospice Clinical Management Team and corresponding team members or departments.
• Greeting and check-in guests. Accepts and directs deliveries.
• Demonstrates proficiency in organizational processes and perform clerical duties, as assigned.
• Respond to priority calls/requests and circumstance-based activities of team members.
• Maintains filing systems and the security of patient electronic/written records.
• Adheres to requirements of both CHPC and Hospice Buffalo policies and procedures that are both patient focused (clinical) and organizational focused (administrative); Adheres to HIPPA regulations and policies.
• Responds to and resolves administrative inquiries and questions.
• Maintains office supplies and coordinates maintenance of office equipment/building.
• Monitor completion of reports/records for clinical team within scope of the Clinical Administrative Assistant.
• Assists with projects as needed, including data gathering, compiling, interpretation and dissemination of information.
• Phone support as requested with customer service focused engagement in collaboration with the Interdisciplinary Team.

Qualifications:

Education / Certification:

Completion or an accredited Medical Assistant program with current MA certification in the State of New York, or relevant experience determined to be approximately equivalent.

Experience:

Minimum of (2) Years of MA clinical experience is preferred.

Experience in an administrative role in a health care environment preferred.

Experience and proficiency with EMR required.