Sustainability Program Coordinator

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Title: Sustainability Program Coordinator – Energy Operations Department: Sustainable Operations Location: [Your Location] Reports To: [Your Name/Title] Employment Type: Full-Time About the Role We are seeking a detail-oriented and technically proficient Sustainability Program Coordinator to support our EnergyOps program and drive measurable energy reduction across our client's portfolio. This role requires strong organizational skills, technical rigor, and the ability to work independently while collaborating with cross-functional teams including engineering, facilities management, and technology partners. The ideal candidate will bring proven experience in energy management, data analytics, and project coordination, with a track record of delivering accurate, high-quality work in fast-paced environments. Key Responsibilities Energy Reduction & Conservation Measures Identify, evaluate, and support implementation of low-cost and no-cost Energy Conservation Measures (ECMs) across the portfolio Calculate and validate energy savings using established methodologies and standardized templates Support validation and documentation of savings with clear, transparent reporting aligned with client sustainability goals Develop and maintain accurate project workbooks including scope, costs, savings calculations, and implementation timelines Target: Achieve validated annual energy savings through measurable, data-driven initiatives AI & Technology Integration Support evaluation and implementation of Building Management System (BMS) AI platforms for energy optimization Coordinate pilot programs and vendor demonstrations, maintaining clear communication between technology vendors, BMS teams, and client stakeholders Define and assess "AI-ready" criteria for facilities, identifying appropriate test sites Track and report on AI tool performance, optimization opportunities, and energy reduction impact Maintain evaluation matrices and technology assessment documentation with accuracy and completeness Energy Incentive Program Management Lead coordination and submission of utility incentive applications for energy projects Work with utility providers, engineering teams, and vendors to ensure accurate application data and timely submissions Track incentive program requirements, deadlines, and approvals Coordinate metering installation and verification requirements as needed for incentive compliance Maintain organized records of all incentive applications, approvals, and payments Emissions & Resource Tracking Manage tracking and reporting of refrigerant emissions, diesel consumption, and related environmental data Proactively identify and escalate refrigerant leaks or anomalies requiring immediate attention Collaborate with Engineering and EHS teams to implement JLL's refrigerant management program standards Coordinate with site teams to ensure accurate, timely data entry in Envizi or other tracking platforms Support digital transformation of emissions and resource tracking processes Data Management & Reporting Maintain accurate, organized project documentation, meeting notes, and status reports Serve as data contact for vendors, providing timely access to utility data, trend data, and system drawings Leverage available tools (Webex recordings, transcriptions, templates, SharePoint, OneNote) to ensure accuracy Prepare and deliver client-facing presentations and reports with professional quality and technical precision Validate all data sources and assumptions before sharing information internally or with clients Emergency & Demand Response Programs Support coordination of emergency response and demand response programs, particularly for critical facilities Ensure program requirements are understood and implemented across participating sites Track participation, performance, and compliance with program terms Stakeholder Collaboration & Project Coordination Work independently to drive assigned projects forward without reminders, proactively raising issues and communicating status Collaborate effectively with engineering, facilities, technology, finance, and procurement teams Manage vendor relationships and hold vendors accountable for timely communication and deliverables Build strong working relationships with client teams and demonstrate professional judgment in all interactions Come prepared to all meetings and 1:1s with clear updates, prioritized task lists, questions, and next steps Case Study Development Document and communicate energy project success stories with clear metrics and business impact Develop compelling case studies that demonstrate value delivered to clients Support knowledge sharing and replication of successful strategies across the portfolio Required Qualifications Education & Certifications Bachelor's degree in Sustainability, Environmental Science, Engineering, Energy Management, or related field Professional certifications such as LEED AP, Certified Energy Manager (CEM), or similar credentials preferred Experience 5+ years of experience in energy management, building operations, or sustainable operations in commercial real estate Demonstrated experience leading or coordinating energy reduction programs with measurable, validated results Proven track record managing utility incentive programs from application through approval and payment Experience with Building Management Systems (BMS), energy metering, and data analytics platforms Strong background in emissions tracking, environmental reporting, and compliance Technical Skills & Knowledge Strong proficiency in energy calculations and savings validation methodologies – must demonstrate technical rigor and accuracy Experience with data management platforms (e.g., Envizi, energy dashboards, BMS platforms) Comfortable working with utility data, trend analysis, and energy modeling Understanding of HVAC systems, chiller plants, air handling units, and building controls Familiarity with AI-enabled energy optimization tools and evaluation frameworks Knowledge of refrigerant management, emissions tracking, and environmental compliance requirements Core Competencies – Essential for Success Exceptional attention to detail and accuracy – all work must be complete, validated, and error-free before submission Strong organizational skills – ability to independently track multiple projects, deadlines, and commitments using structured tools and systems Independent execution – self-directed, proactive, and capable of driving projects to completion without reminders Technical rigor – deeply understands processes, data sources, and methodologies; validates assumptions before proceeding Professional communication – clear, accurate, and thoughtful in all written and verbal communication; verifies facts before sharing Time management – plans ahead, meets commitments, and proactively communicates risks or conflicts Follow-through – completes all steps in established processes; does not skip steps or leave work partially done Behavioral Competencies (JLL Behaviors) Think Big: Strategic thinking, problem-solving, ability to simplify complexity Drive Change: Learning agility, intellectual curiosity, comfort with new technologies Win Together: Builds strong relationships, actively collaborates, supports team success Be Intentional: Slows down to ensure accuracy, validates work, follows through on commitments Be Future Ready: Stays current on industry trends, embraces innovation, continuously develops technical skills Work Environment This position requires in-office presence at least 3 days per week in either Research Triangle Park, NC or San Jose, CA. May require occasional site visits to support audits, metering installations, or project implementation What We're Looking For This role requires someone who can balance speed with precision, independence with collaboration, and technical depth with clear communication. You should thrive in a fast-paced environment where accuracy and organization are non-negotiable, and where your ability to independently drive projects will directly impact client success and sustainability outcomes. If you are a detail-oriented energy professional who takes pride in delivering high-quality, accurate work and can demonstrate a track record of independent project leadership, we encourage you to apply. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 65,000.00 – 79,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –Raleigh, NC, San Jose, CA Job Tags: If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. 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If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. 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