Spa Receptionist

Spa ReceptionistVictory Medspa seeking a full time receptionist for our boutique style Medspa in South Austin to oversee the daily operations of our front desk area. This role is crucial in ensuring excellent customer service and efficient management of front desk activities. The ideal candidate will possess strong communication skills and a keen eye for detail. As the first point of contact for our customers, you will play a vital role in creating a welcoming environment. Victory Medical is a family oriented, locally owned business. You can expect to be paid holidays and accrue paid time off. We offer 401k matching, medical, dental and vision benefits. You will also be eligible for discounts on medical and aesthetic services as well as pharmaceutical medications and supplements. Victory Medical almost exclusively promotes from within providing advancement opportunity for driven individuals! The starting pay for this position is $17-$18/hour plus commission opportunity. Newly graduated aestheticians welcome! We look forward to speaking with you soon!Job Responsibilities:Welcome and greet clients in a friendly and professional mannerAnswer phone calls and schedule appointmentsCheck clients in and out for their appointmentsProvide basic information about spa services and products offeredMaintain a clean and organized reception areaHandle client inquiries and resolve any issues or complaintsAssist with local marketing events as neededAct as liaison between aesthetic specialists and treatment providersCollection and handling paymentsAssist with administrative tasks as needed/assignedQualifications:High School Diploma/GEDSuccessful sales experience preferred1-2 years of customer service experience, preferably in a spa or high-end retail environmentAbility to multi-task, exercise sound personal judgment, and utilize strong decision making, analytical, and follow-up skillsCompelling interpersonal and communications skills (verbal and written), strong ability to influence and build rapportStrong guest service orientationRapid learning skills with the ability to grasp concepts and protocolsShift:Monday-Friday 9a-5pSalary:$17 - $18 per hour plus commission opportunityBenefits:Matching 401(k)Dental insuranceVision InsuranceEmployee discountFlexible scheduleHealth insuranceHealth savings accountPaid time offVictory Medical provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Victory Medical complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.