Administrative Assistant

About Us:

World Emblem is a global leader in high-quality decorations, offering an innovative product line that includes Flex Style, custom embroidered, sublimated, and transfer emblems. We stand out in the manufacturing industry for our exceptional customer satisfaction and competitive turnaround times of under 5 days. We foster an inspiring, stimulating, and collaborative work environment where our team has the resources to innovate and succeed.

Job Summary:

We are seeking a highly qualified and detail-oriented Inventory & Support Specialist. In this role, you will be responsible for maintaining precise inventory control, updating records across corporate locations, and providing essential technical and workflow support to internal business partners to ensure departmental goals are met seamlessly.

Key Responsibilities:

• Inventory & Data Control: Maintain accurate, up-to-date data across specified locations. Track ordered supplies using inventory management tools, follow up on order alerts, and update the inventory database.
• Operations & Troubleshooting: Monitor and resolve work-order-related issues. Prioritize workload urgency and apply logical problem-solving skills to clear technical or data blockages.
• Internal Support & Collaboration: Respond to internal stakeholders and business partners in a professional and courteous manner, escalating complex technical issues as appropriate.
• Compliance & Training: Maintain active awareness of company policies and safety procedures. Participate in team meetings and training sessions to acquire new operational skills.

Requirements & Qualifications:

• Education: Bachelor's degree completed.
• Experience: 2+ years of professional experience in inventory management, data control, or internal helpdesk/user support operations.
• Technical Skills: Exceptional problem-solving and technical troubleshooting skills. Demonstrated proficiency working on Windows laptops/computers, Office 365, and an intermediate-to-advanced knowledge of Excel.
• Languages: Bilingual proficiency (English/Spanish) is highly preferred.
• Competencies: Strong customer service ethic, structured organization skills, and the capability to thrive in both autonomous projects and collaborative environments.

Additional Information:

• Supervisory Responsibility: None. This role requires high self-management and independence.
• Other Duties: Job duties, responsibilities, and activities may change or be assigned at any time, with or without notice.

Equal Opportunity Employer & Workplace Safety:

World Emblem is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

World Emblem is proud to be a drug-free workplace. All selected candidates will undergo a criminal background check and pre-placement drug screen, and must be in compliance with E-Verify.