Field Service Technician II

Perform customer installation, maintenance, and service calls promptly and effectively Service electromechanical equipment such as ATMs and self-checkout systems within an assigned territory Perform maintenance repair and system overhauls Manage network faults and traffic, configuration, security, and remote system access Organize and triage customer issues and handle problems proactively Communicate with customers in an open, helpful, and engaging manner Complete formal virtual and hands-on classroom training Work with service operations teachers, mentors, and coaches across territories Requirements Local candidate to the specific geographic area Authorized to work in the US At least 19 years of age Valid driver's license and driving record satisfying NCR Atleos fleet requirements PC skills Basic electronic skills Operating system familiarity Ability to perform essential job functions with or without reasonable accommodation Ability to travel for prolonged periods and drive several hours per day Availability for rotating and weekend shifts Ability to carry and lift tools, parts, and equipment weighing up to 50 lbs. without assistance Ability to bend, squat, walk, stand, sit, reach, work with hands, and repetitively grasp and manipulate objects Familiarity with large servers, mainframe computers, and imaging software preferred A+ Certification, CompTIA, or N+ Certification preferred One or more years of related experience preferred Core Competencies Demonstrates expertise in servicing electromechanical equipment, including ATMs and self-checkout systems, while effectively managing customer installations and maintenance. Proficient in troubleshooting network faults and ensuring system security and configuration. Highest-signal resume keywords Electromechanical Equipment Service Network Fault Management A+ Certification CompTIA Certification Customer Communication ATS Optimization Keywords Hard Skills Basic Electronic Skills PC Skills Operating System Familiarity Maintenance Repair System Overhaul Soft Skills Problem Solving Proactive Issue Handling Engaging Communication Certifications & Qualifications A+ Certification CompTIA Certification N+ Certification Industry Keywords Customer Installation Service Calls Maintenance Security Management Remote System Access Tools & Technologies Imaging Software Large Servers Mainframe Computers #J-18808-Ljbffr