Human Resources Manager
$60kCrossroads YMCA Inc
Pay starts at $60,000 per year and up based on experienceWhere culture meets accountability, and everyday leadership decisions shape lasting impact.This role is part of a mission-driven nonprofit environment focused on strengthening community through youth development, healthy living, and social responsibility. It requires both strategic HR expertise and hands-on employee relations leadership in a multi-site organization. This is not a purely advisory HR role, you will be actively involved in guiding leaders, addressing employee concerns, and supporting real-time people decisions that impact staff and culture.What You Will DoAs the HR Manager, you will serve as a trusted partner to operational leaders and staff by:Coaching and advising managers through the full employee lifecycle, including onboarding, performance management, corrective action, employee concerns, and separationsHelping leaders practice “compassionate accountability” by setting clear expectations and addressing performance issues consistently and fairlyReviewing employee relation situations and decisions to ensure fairness, consistency, compliance, and alignment with organizational standardsConducting and supporting workplace investigations, including documentation, interviews, and outcome recommendationsIdentifying risk in employee relation matters and escalating appropriately when issues involve harassment, discrimination, safety concerns, or legal exposureBuilding leadership capability through coaching, feedback, training, and practical HR guidanceSupporting consistency across departments by reviewing documentation, identifying trends, and reinforcing policy applicationPartnering on organizational initiatives including workforce planning, culture development, and employee experience improvementsStaying current on employment laws and translating that knowledge into practical guidance for leadersWhat Success Looks LikeYou are successful in this role when:Managers feel supported but also appropriately challenged in their decisionsEmployee relation issues are addressed early, consistently, and fairlyInvestigations and documentation are handled thoroughly and professionallyLeaders grow in their ability to manage people effectivelyThe organization maintains trust, consistency, and compliance across locationsWhy This Role May Be a Great Fit for YouThis role is a strong fit if you:Enjoy coaching leaders and influencing decisions without formal authorityAre comfortable addressing difficult or sensitive workplace situations directlyCan balance empathy with accountability when handling employee issuesEnjoy a mix of strategic HR thinking and hands-on problem solvingWant to make an impact on culture, leadership quality, and employee experienceDemonstrate confident judgment and sound decision makingWhy This Role May Not Be a Good Fit for YouThis role may not be a good fit if you prefer:A purely advisory or transactional HR role with limited employee relations involvementAvoiding difficult conversations, conflict, or performance issuesHighly structured environments where most scenarios have clear, predefined answersMinimal involvement in investigations, corrective action, or performance managementWorking independently without frequent collaboration with operational leadersQualifications SnapshotBachelor’s degree in HR, business, organizational leadership, or related fieldSHRM-CP, SHRM-SCP, PHR, or SPHR preferred3+ years of progressive HR experience with strong employee relations focus preferredExperience with investigations, performance management, and leader coachingStrong judgment, discretion, and ability to handle confidential mattersAbility to influence leaders and provide direct, respectful feedbackWorking knowledge of employment law and HR best practicesWork EnvironmentFast-paced, multi-site environment requiring adaptability and prioritizationRegular collaboration with leaders across locationsOccasional evening/weekend work based on organizational needsFrequent computer and communication-based workTravel within Northwest Indiana YMCA locations requiredMust reside within the Association service areaOur benefits include access to UnitedHealthcare Medical coverage, along with complimentary dental and vision care for employees. Additionally, we provide free Long-Term Disability (LTD) and Life Insurance coverage, safeguarding you and your loved ones. We understand the importance of work-life balance, which is why we offer a generous Paid Time Off (PTO) policy, allowing you to recharge and enjoy quality time with your loved ones. Planning for your future is essential, and we're committed to helping you build a secure retirement. That's why we proudly offer a 12% employer contribution to your retirement savings, ensuring a brighter tomorrow. Your well-being is our priority, and our benefits reflect our dedication to supporting you every step of the way. We encourage our staff to take full advantage of our facilities. Full-time employees receive a complimentary family membership, along with 50% off most of our programs. It’s our way of supporting their health and well-being, while fostering a balanced and active lifestyle. #J-18808-Ljbffr
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