Office Assistant

Office Assistant

We are a family-owned and operated business that prides itself on providing top-tier service to our community. We are seeking a dedicated, highly organized Office Assistant to serve as the backbone of our daily operations. If you are a self-motivated professional who thrives in a fast-paced environment and enjoys wearing many hats, we want to meet you!

Why Join Our Team?

• Stability: Full-time, 40 hours per week in a recession-proof industry. 7:30 am to 5:00 pm; some overtime required.
• Culture: A supportive, family-oriented work environment where your contributions are valued.
• Impact: You'll be the primary point of contact for our clients and the coordinator for our field technicians.

Key Responsibilities As the primary hub for our office, your daily tasks will include:

• Client Relations: Managing heavy phone and email communication with a professional and helpful demeanor.
• Top Skill Required: A multitasker able to juggle several things at one time with various software and telecommunications.
• Operations: Scheduling appointments and efficiently dispatching our team of technicians.
• Project Support: Writing proposals, pulling permits, and generating operational reports.
• Financials: Managing billing, collections, and basic bookkeeping tasks.
• Problem Solving: Resolving customer concerns quickly to maintain our reputation for excellence.
• Growth: Identifying and implementing new ways to improve office efficiency.

Qualifications

• Required: 4+ years of office administration experience.
• Tech Savvy: Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint), Service Titan, and a high level of comfort learning new software.
• Communication: Exceptional verbal and written skills; a strong professional telephone presence is a must.
• Independence: Proven ability to work with minimal supervision and handle multiple tasks simultaneously.
• Reliability: A valid driver's license, a clean record, and a strong track record of punctuality.

• Preferred (The "Plus" List): Experience in HVAC or home service operations.
• Proficiency in QuickBooks.
• Notary Public certification.
• Service Titan experience.
• Local service area knowledge.

Compensation & Schedule

• Pay: Starting at $15.00/hour (Negotiable based on experience).
• Hours: Full-time (40 hours per week) with occasional overtime during peak seasons.
• Job Type: Full-time.

Compensation: $15.00 - $17.00 per hour