Office Manager

Job Description

The Office Manager will be a personable, proactive, and solutions-oriented professional responsible for leading day-to-day office operations in our Montvale, NJ office while also supporting key people operations functions. This individual will be highly organized, welcoming, and able to remain calm under pressure, ensuring a seamless, people-first employee experience.

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This role is critical in maintaining a high-functioning workplace environment while also supporting various business needs. The Office Manager will build efficient, repeatable processes that keep the office running smoothly and support a productive, welcoming environment for employees and visitors.

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Key Responsibilities:

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Workplace Operations & Facilities Management

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• Oversee day-to-day office operations, ensuring the workplace is clean, organized, fully stocked, functional, and presentation-ready at all times
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• Create a welcoming, high-touch experience for employees and visitors; ensure reception, conference rooms, and shared spaces are always guest-ready
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• Liaise with building management on office communications, closures, safety, and security matters
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• Manage vendor relationships and contracts (cleaning, pantry, maintenance, security, repairs, etc.)
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• Coordinate repairs, preventative maintenance, and operational improvements; proactively escalate and track issues to resolution
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• Manage conference room logistics and technology setup, as needed
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Events, Catering & Employee Experience

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• Plan and execute office catering and logistics for meetings, client visits, and internal events
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• Partner with HR to plan and run employee engagement initiatives and in-office events
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• Help build a positive, connected culture where employees feel welcomed and valued
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People Operations Administration

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• Support and help execute onboarding and offboarding processes in partnership with HR and IT (workspace setup, badge access, coordination)
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• Maintain and update organizational charts and related documentation
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• Support management and upkeep of the HR intranet and internal resources
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• Assist with general HR administrative tasks and reporting as needed
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Budget & Operational Planning

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• Support operational budget management in partnership with VP, HR
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• Track and reconcile office and engagement spend; manage purchase orders and invoices in a timely and accurate manner
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• Identify cost-saving opportunities without compromising employee experience
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• Develop and implement scalable processes and systems as the organization grows
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Success Profile

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• Creates a seamless, welcoming, and high-functioning workplace environment
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• Acts as a reliable partner to HR in supporting the general needs of the business
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• Balances operational excellence with employee experience
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• Builds scalable systems that support company growth
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This role operates in a professional office environment and routinely uses standard office equipment such as computers, phones, printers, and conferencing technology.

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While performing the duties of this role, the employee is regularly required to:

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• Remain in a stationary position (sitting or standing) for extended periods of time
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• Move throughout the office to access work areas, meeting rooms, and equipment
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• Communicate effectively with employees, vendors, and visitors
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The employee may occasionally be required to:

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• Lift and/or move items up to 25 pounds (e.g., office supplies, packages, event materials)
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• Set up or rearrange office spaces for meetings or events
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• Bend, stoop, or reach as needed to manage office supplies or equipment
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