General Manager-203100
$73.86kESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
$73862.00
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
$73862.00
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in Los Altos, CA vacancy
$73.86k
...success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive... ...as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100%...SuggestedWeekly payMinimum wageTemporary workLocal areaFlexible hoursESA Management, LLC
Stanford, CA1 day ago$220k - $245k
...General Manager – Upper Upscale/Lifestyle Hotel Our dream General Manager is a proven thought leader, an experienced innovator and hospitality guru. They will oversee all aspects of the hotel’s daily operations, maximize revenue, and deliver outstanding guest experiences...SuggestedFlexible hoursTreehouse Sunnyvale, L.L.C.
Palo Alto, CA7 hours ago$43k - $67k
...Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you’ll be leading a store team from developing...SuggestedHourly payNight shiftWeekend workAfternoon shiftVictra - Verizon Authorized Retailer
Palo Alto, CA5 days ago- ...checks and facility walks and participates with all EcoSure & Health inspections with BOH to ensure a safe production environment. Manages all FOH employees in accordance with TFK policies and applicable laws to include interviewing, hiring, on-boarding, training and development...SuggestedHourly payLocal areaWeekend work
True Food Kitchen
Palo Alto, CA3 days ago $98k - $102k
...AC Hotel Sunnyvale Cupertino - Assistant General Manager Evolution Hospitality Compensation $98,000.00 - $102,000.00/year Schedule Full time Job Type Regular Description Join Our Team as an Assistant General Manager! Are you ready to step into the spotlight? As our Assistant...SuggestedHourly payDaily paidFull timeTemporary workWork at officeEvolution Hospitality
Sunnyvale, CA1 day ago$200k - $350k
...Description Palo Alto, CA | Audi | Luxury performance brand | Silicon Valley | General Manager | Variable ops | F&I | Leadership | Veterans encouraged to apply | $200,000 - $350,000+ You're a variable-first operator -- you can desk deals, read a sales floor, and know...Full timeSwickard Auto Group
Palo Alto, CA2 days ago$110k - $130k
...bonuses based on performance. Professional Development : Paid management training program to enhance skills and advance career - we... ...Hiring immediately for full-time salaried Operating Partner or General Manager: Job Summary: Are you passionate about...Full timeCasual workLocal areaImmediate startShift workP.F. Chang's
Palo Alto, CA4 days ago$90k - $95k
...how we lead, and how we create exceptional experiences for our guests and our teams. About the Role As our Restaurant General Manager , you will lead the daily operations of Beast & Butterflies , creating an energetic, guest-focused dining experience that reflects...Hourly payTemporary workLocal areaWorldwideShift workWeekend workAfternoon shiftMillennium Hotels - Lakefront Anchorage
Sunnyvale, CA2 days ago- ...independent business owners who set their own wage and benefit programs that can vary among franchisees." The Taco Bell Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. You are...Shift work
Taco Bell
Mountain View, CA1 day ago $131k - $140k
...About the job General Manager 2 - Support Services Experience level: Mid-senior Experience required: 5 Years Job function: Health Care Provider Compensation: $131,000 - $140,000 Total position: 1 Relocation assistance: No Job Description We are seeking a General Manager...Relocation packageStaffWorthy
Palo Alto, CA4 days ago- ...Maintains effective safety and security programs according to company policy and government. • Communicates effectively with other management staff. • Keeps abreast with all relative computer application, forms, and spreadsheets. • Completes all other assigned duties...Hourly payLocal areaImmediate start
Pizza Hut
Menlo Park, CA1 day ago - ...SusieCakes has 31 bakeries across CA, TX & TN. We bake from scratch daily using the finest ingredients. We're hiring a General Manager with: ~3+ years in bakery/restaurant/retail leadership ~ Passion for guest experience & team development ~ Strong work...Local areaFlexible hoursAfternoon shift
SusieCakes LLC
Menlo Park, CA3 days ago - ...To eat. To laugh. To share. That's why people come to Pizza Hut. It is the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you are an experienced restaurant or retail manager, think about a career with...
America's Pizza Company, LLC
Sunnyvale, CA1 day ago $120k - $125k
General Manager Job Locations US-CA-Palo Alto Job ID 2026-6296 Category Management Location US-CA-Palo Alto Location Name Stanford West Overview Take the Next Step in Your Property Management...Full timeContract workFor contractorsWork at officeMonday to FridaySares- Regis Group
Palo Alto, CA3 days ago- ...of 1 certification from an organization recognized by UFC Gym is required. A Minimum 1 year of related experience. Experience in management/employee relations preferred. About UFC GYM The ultimate “Big Gym” experience, UFC GYM raises the bar of what big-box gyms should...Flexible hours
UFC Gym
Sunnyvale, CA1 day ago - ...Moog Inc. seeks an Electronics and Integrated Systems General Manager to oversee P&L and lead operations within the Space Division. The role focuses on strategic growth, customer partnership, and operational alignment with a strong emphasis on talent development across...Full time
Moog Inc.
Sunnyvale, CA2 days ago $23.7 - $26.2 per hour
...Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's. Job Overview: The General Manager oversees the overall performance of a Leslie’s store, ensuring it meets or exceeds customer service standards, sales goals,...Hourly payFlexible hoursLESLIES POOLMART INC
Mountain View, CA7 hours ago- Role Overview: We are seeking an experienced General Manager to lead and support a high‑profile café located in Mountain View, California . This role is ideal for a hospitality‑driven leader who thrives in dynamic environments, builds strong relationships, and inspires...Local areaWorldwide
Sodexo
Mountain View, CA7 hours ago $225k - $325k
...satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title Electronics and Integrated Systems General Manager Reporting To SVP, Space Division Work Schedule Hybrid – Phoenix, AZ Job Description Moog is hiring a...Full timeContract workFlexible hoursMoog Inc.
Sunnyvale, CA2 days ago$21 - $23 per hour
..., Excel, and Outlook ~ Stellar attention to detail and time management ~ Friendly, professional demeanor and calm energy A Day... ...appointments, filing, and other tasks as requested. Maintains general office systems and functions, including ordering office...Hourly payWeekly payFull timeWork at officeMonday to FridayDay shiftMml Hospitality
Menlo Park, CA2 days ago$80k - $155k
Position Summary... What you'll do... Role summary: The (USA) Manager, Technology Operations leads the planning, execution, and oversight of multiple complex technology projects aligned with strategic objectives. This role involves managing program schedules, budgets...Full timeTemporary workPart time$295k - $370k
...Ceribell │ AI-Powered Point-of-Care EEG is seeking an Associate General Counsel to provide strategic legal support across corporate and healthcare functions. This role involves managing SEC compliance, advising on healthcare regulations, and collaborating with senior leadership...Full timeCeribell │ AI-Powered Point-of-Care EEG
Sunnyvale, CA2 days ago- ...MANAGER OF BUSINESS OPERATIONS & DEVELOPMENT at Khan Lab School ABOUT THE SCHOOL Khan Lab School, launched in 2014 by Khan... ...workflows (e.g. purchasing, bill-pay, invoicing, collections, general accounting, financial reporting) and administer the systems used...Full timeContract workTemporary workFor contractorsWork at officeLocal areaMonday to FridayFlexible hoursNight shiftAfternoon shift
Khan Lab School
Mountain View, CA9 days ago - ...Description: To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Assistant General Managers to make them feel like family with smiles, teamwork,and dedication. If you're an experienced restaurant or retail assistant manager...Second jobFlexible hours
Pizza Hut
Redwood City, CA2 days ago $70k - $90k
...automotive service industry! Lead the team. Drive the revenue. Deliver the experience. At Stress Free Auto Care, our Assistant General Managers play a critical leadership role in driving business performance. This position focuses on revenue growth, team performance,...Stress Free Auto Care
Milpitas, CA1 day ago$250k - $275k
...to production. With both founders planning retirement, All Flex Solutions and Granite Partners are seeking a Vice President & General Manager (VP/GM) to succeed them and lead the organization into its next phase of growth. The VP/GM will partner closely with the outgoing...Full timeTemporary workPart timeFlexible hoursFlex Interconnect Technologies, Inc.
Milpitas, CA2 days ago$100k - $120k
...installed kitchen - production handoffs, vendor and logistics management, delivery day. Walk the floor. This is a physical business with... ...day-to-day so the founder doesn't have to. This is a general management job with real authority, not a coordination role. The...For contractorsNight shiftDay shift- ...Employee discounts Opportunity for advancement Training & development As a UFC Gym brand ambassador, the Assistant General Manager (AGM) represents UFC Gym and ensures Membership Specialists (MS) provide a welcoming, informative, differentiated, high energy,...Local areaWeekend work
$75k - $80k
...Regional Operations Manager, Restaurant & Catering Location – San Francisco Bay Area Benefits: 401(k) 401(k) matching Dental insurance... ...the next level. Lead & Mentor: Provide high-level guidance to General Managers to ensure the standard is met at every location, every...Back A Yard Caribbean American Gril
Menlo Park, CA1 day ago$254.61k - $359.45k
...Job Details: The Wireless solutions general manager is responsible for the overall wireless business and software solutions within Client Computing and Physical AI Group. The role includes P and L management while leading and managing all aspects of the product line, including...Local areaIntel Corporation
Santa Clara, CA20 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
