Front Office Assistant

Front Office Assistant

Richmond Middle School is seeking a dynamic Front Office Assistant to serve as the face of our school and central hub of our daily operations. The ideal candidate will foster a welcoming atmosphere for our students, families, staff and community. This clerical and administrative position supports the administration, staff, and families in maintaining a safe, effective, and positive learning environment for students. Responsibilities include daily student attendance, substitute assignments to cover staff absences, and adherence to established visitor and safety procedures. Excellent communication and interpersonal communication skills are essential.

This school-year position is 40 hours per week, with additional summer days available. SAU70 offers support staff a comprehensive benefits package including health, dental and vision insurance, employer paid life insurance, participation in NH Retirement, and paid time off. Position starts 8/17/26, open until filled.

This position is governed by the HSS/NEA-NH Union Agreement.

This is a school year position with an hourly range of $20.90 to $27.43 depending on education and experience.

Please visit the Information for New Hires page for details about benefits and more.

To support the administration and staff in maintaining a safe, effective, and positive learning environment for students by performing a full range of secretarial/clerical and administrative functions for the administration, faculty and staff, including performance of key school administrative tasks.

Reports to: Building Principal

Supervises: None

Position Duties and Responsibilities:

• The principal function of an employee in this position is to provide clerical support to the Main Office as well as provide customer service to the public.
• Greet and screen office visitors following school safety protocols
• Answers incoming telephone calls. Forwards calls and messages in a professional manner
• Sorting incoming mail for staff and students
• Assist in managing email addresses
• Assist volunteers in filling out online volunteer form
• Answer general inquiries or disperse general information on school procedure and policy
• Ensure daily student and staff attendance records are accurate and up to date, as directed by building administration
• Issue temporary and permanent bus passes, communicate dismissal changes as needed
• Act as point of contact for transportation issues that arise related to arrival and dismissal of students
• Assist with school mailings including collection and deposit of student fees (by email), Principal's Weekly email to parents, students, & staff
• Issue and file NH State Youth Employment Certificates (if applicable)
• Maintain records and logs of Staff & student sign in/out, Visitor sign in, Staff meeting attendance, Recess schedule/outdoor classroom schedule, Open campus eligibility, Phone Lists
• Maintain all school master calendars (staff, classes, public, etc.)
• Maintain and update websites as needed
• Assist parents with general technology inquiries
• Secretary for staff committees as assigned
• Assist with March Intensive as needed (if applicable)
• Coordinate substitutes (Keys, schedules, timesheets, parking tags)
• Maintain office inventory and supplies
• Help troubleshoot issues and/or call for service for building copiers
• Take initiative to assist other Administrative Assistant(s)
• Assist with coordinating school sanctioned activities as assigned by building administration.
• Act as backup to building administrative assistant, as directed by building administration.
• Performs all duties in a professional and appropriate manner while interacting with students, parents, faculty, administration and co-workers. Perform other duties and accepts responsibilities as assigned
• Must comply with all SAU 70 District policy and building / department rules, procedures, practices and objectives.

Evaluation: Performance of duty responsibilities will be reviewed annually.

Terms of Employment: Year Round; 10 Month Non-Exempt

Minimum Qualifications: Education and Experience: High School Graduate with at least one to three years experience in office setting Expertise in computer applications (Microsoft Office, Google Apps) A concern and commitment to working with and assisting teenagers Personable and outgoing with ability to work well with students, staff,and the community

Necessary Knowledge, Skills and Abilities: Ability to communicate with tact, discretion and diplomacy, and with a high level of professionalism and confidentiality as outlined by FERPA Ability to communicate courteously, efficiently and effectively with a variety of individuals, including students, faculty, administrators, parents, and representatives of outside organizations. Ability to work cooperatively and effectively with peers, supervisors, parents, and outside agencies Ability to handle peak pressure times during the school year Flexible, timely, reliable, organized, and able to multitask as needed Able to prioritize projects

Licensure and Certification Requirements: None required

Physical Activity Requirements: Primary Physical Requirements: (Not, Rarely, Occasionally, or Frequently Required) 1. Lift up to 10 lbs: Frequently required 2. Lift 11 to 25 lbs: Occasionally required 3. Lift 25 to 50 lbs: Rarely required 4. Lift over 50 lbs: Not required 5. Carry up to 10 lbs: Frequently required 6. Carry 11 to 25 lbs: Rarely required 7. Carry 26 to 50 lbs: Not required 8. Carry over 50 lbs: Not required 9. Reach above shoulder height: Occasionally required 10. Reach at shoulder height: Occasionally required 11. Reach below shoulder height: Occasionally required 12. Push/Pull: Rarely required Hand Manipulation: (Not, Rarely, Occasionally, or Frequently Required) 1. Grasping: Frequently required 2. Handling: Frequently required 3. Torquing: Not required 4. Fingering: Frequently required 5. Controls and Equipment: Computer, telephone, copy and fax machine, 2-way radio, and postage meter. Other Physical Consideration: (Not, Rarely, Occasionally, or Frequently Required) 1. Twisting: Not required 2. Bending: Occasionally required 3. Crawling: Not required 4. Squatting: Occasionally required 5. Kneeling: Not required 6. Crouching: Occasionally required 7. Climbing: Not required 8. Balancing: Rarely required During the Work Day, Employee is Required to: 1. Sit: up to 3 consecutive hours 2. Stand: up to 3 consecutive hours 3. Walk: up to 1 consecutive hour Cognitive and Sensory Requirement(s): 1. Talking: Necessary for communicating with others. 2. Hearing: Necessary for receiving instructions and inquiries. 3. Sight: Necessary for doing job effectively and correctly. 4. Tasting and Smelling: Not Required Work Environment: Inside: up to 100% Outside: up to 20% Work Surface(s): Office Desk, Office Chair Carpeted floor, tile floor Other Training, Skills and Experience Requirements: Ability to work with staff, students, parents, and the community Other Considerations and Requirements: The physical demands of an employee in this role are minimal. The employee is occasionally required to do some lifting. Employee is typically able to sit and stand as needed. Applicants will be subjected to a criminal background check as required by state law.