Senior Account Executive

Senior Account Executive, Client Services

Salary: $65,000 - $75,000

Location: New York (Hybrid)

Influencer is a global creator marketing agency on a mission to shape the future of marketing by humanizing brands. By placing creators at the center, the agency delivers creator-first solutions across creative, media, and commerce that connect brands with audiences through insight-driven creator campaigns built to stop the scroll and drive measurable impact.

Founded in 2015 by YouTuber-turned-entrepreneur Caspar Lee and entrepreneur Ben Jeffries, Influencer is the world's largest independent creator marketing agency - powered by a unique ecosystem of proprietary technology, platform partnerships, and longstanding talent relationships.

As an Official Global Marketing Partner of TikTok, YouTube, Pinterest, Snap, Meta, and Twitch, Influencer delivers bespoke, enterprise-level solutions powered by Waves, its AI-driven operating system. From concept to conversion, the agency blends human instinct with platform intelligence to drive measurable outcomes across the full funnel - from brand perception to performance and sales.

With 200+ team members speaking 30 languages across North America, Europe, and the Middle East, Influencer has delivered 6,000+ campaigns for leading brands including Spotify, SharkNinja, Google, Nike, Disney, and Coca-Cola.

Overview of the job

As the Senior Account Executive, you will be working within the Client Services team. In this exciting role you will be working directly with some of our most high profile clients and social platforms. The Senior Account Executive plays a key role in building and maintaining our relationships with creators, bringing the best client service to our clients.

3 best things about the job

• Be part of one of the fastest-growing Global influencer marketing agencies
• The chance to learn from and knowledge share with the global teams
• Joining the business at a time of growth and expansion in the NA (North America) region

Measures of success - in the first few months, you will have:

• Met the team: Spent 1:1 with your manager and other team members to build rapport and understand how your role fits into the overall structure.
• Familiarized yourself with key processes: Particular reference to our internal campaign trackers, sourcing, and creator selection processes.
• Learned our key systems: Reference to Slack, Google Workspace, IQ Data, and Waves.
• Established creator comms understanding: Identify creators, contact/negotiate with them, and onboard them to Waves.
• Creator management: Draft contracts using our internal processes and platforms, work on creator briefs, deliver creator lists including outsource reach out negotiations and management of creators, share creator guidelines across campaigns.
• Initiated minimal client interaction: Answer client questions when on-ground and support client comms on calls and via email with help from the manager.

Roles & responsibilities:

• Support with the day-to-day management of influencer campaigns, adding value to the client's experience
• Working closely with sales and client services teams across key platform partners
• Responsible for building, vetting, sourcing and nurturing relationships with creators, supporting creator briefings, and negotiations and guiding content creation
• Support the wider team team with strategic creator research and outreach
• Be a strong point of contact for brand partners
• Oversee and manage campaigns via our platform, Waves, including brief & content uploads and creator payments
• Liaising with senior stakeholders on influencer marketing activations to discuss content, and creators
• Work on PCA's with senior team members to ensure we exceed client expectations

What you will need:

• Minimum of 2 years experience in an influencer marketing
• Experience working across TikTok as a badged partner is a plus. Must have experience working across TikTok campaigns
• Experience managing high volumes of creators and content a must
• Experience with UGC and micro creators
• Experience working across multiple campaigns simultaneously with short timelines
• Experience client facing, managing client expectations and relationship
• Experience with API partnerships with platforms a plus
• Organized, meticulous about meeting deadlines with excellent attention to detail
• High energy and ability to multitask, with a real ability to quickly prioritize across several projects
• A proven team player, with a proactive and positive approach to achieving goals and supporting the work of others
• Able to build strong rapport and relationships both internally and externally
• The ability to remain calm under pressure
• Not afraid to roll the sleeves up and get involved with day-to-day tasks
• Strong negotiation, presentation, and communication skills

A few of our core benefits:

• Medical Benefits through Insperity
• Wellbeing support including EAP & Mental Health cover
• 401K with match opportunity
• 22 days of Paid Time Off (+ Federal Holidays which can be flexed to your needs)

At Influencer, we're committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work everyday, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.