Event Operations Specialist

Healthcare’s helping hand.CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.Our industry is growing and demand is high. This means you’ll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewardingWe are seeking a skilled and strategic Events Operations Specialist to join our corporate events team. This role serves as the technical expert for event technology platforms. The specialist will be responsible for building, maintaining, and executing technology solutions, and creative workflows to support the corporate events function. The ideal candidate must demonstrate exceptional technical skills, project management, data integrity and analysis, and program improvement skills while working alongside teammates, stakeholders, and clients, both internal and external.ResponsibilitiesEvent Operations & Technology ManagementSupport the corporate events function by developing processes and procedures to find efficiencies through technologyDesign and customize complex event registration websites, mobile apps, email communications, and attendee surveys within the Cvent or Swoogo platformsManage event workflows including registration, payment processing, attendee management, and comprehensive reportingDevelop and manage processes related to the intake of registration requestsAssist with event budgets and timelines including event logistics, financial management, production timelines, vendor timelines, and creative deliverablesServe as a superuser for product updates and training on the Cvent platform including troubleshooting technical issuesLiaise with internal travel team to configure and deploy integrationsData Analysis & ReportingGenerate post-event reports, dashboards, and feedback to analyze events and regularly report results to leaders, executives, and stakeholdersUtilize analytical mindset to gain valuable data insights and establish event metricsEvent PlanningExperience with the planning and execution of eventsAbility to manage group travel, including rooming lists and airfareMaintain relationships and facilitate regular meetings with key partners, clients, and vendorsProvide guidance and training to other events personnel on using technology platforms effectivelyPartner with event specialists to collectively organize event information, documents, and resourcesContinuous Improvement & InnovationIdentify ongoing opportunities for continuous improvement within existing event procedures and planning cycleProvide recommendations on emerging technology trends to corporate event leadershipStay up to date on industry trends and best practices in the events industryQualificationsExtremely organized with the ability to manage multiple projects and competing prioritiesStrong collaboration skills with the ability to work in ambiguous environmentsStrong project management skills to ensure deadlines are set, communicated, and met by all involved partiesExceptional verbal and written communication with internal and external stakeholdersDeep understanding of event registration fundamentals and ability to anticipate attendee needsStrong attention to detail to ensure event tech functionality, including integrations and IT permissionsStrategic thinker with a creative mindset and passion for delivering exceptional experiencesExceptional interpersonal skills with ability to build relationships and trust with clients, executives, and business teamsSkilled influencer, able to communicate complex messages while demonstrating patienceAbility to thrive in a fast-paced environment and work in ambiguous situations while maintaining qualityAbility to keep calm and focused demeanor in stressful situationsAbility and willingness to travel and work nights and weekends as requiredWork with IT to ensure proper permissions, compliance, and whitelisting for technology platformsAssist with travel management and auditsAssist with the planning and execution of smaller events, as determined by leadershipProvide onsite support for eventsEducation & ExperienceExperience in event planning or event technology management3+ years of direct experience using the Cvent platform with proficiency in complex registration design, build, management, and reporting capabilitiesMust have knowledge of creating events with multiple registration types, admission items, and travel integrationsProficient in project management tools, preferably Smartsheet and AsanaExpert in MS Office (with emphasis on Excel and PowerPoint)Understanding of a variety of technology tools and platforms with ability to speak to features and benefitsUnderstanding of group travel process and ability to assistPreferredExperience with SwoogoDesign experience in Canva or PhotoshopWe believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $52,700 -- $114,300 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location. CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually. #LI-MJ1 In return we offer:• 401(k) retirement plan with company match• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.• Flexible work schedules - including work-from-home options available• Recognition programs with rewards including trips, cash, and paid time off• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling• Tailored training resources including free LinkedIn learning courses• Volunteer time off and employee-driven matching grants• Tuition reimbursement programsClick here to learn more about our company and culture.CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.What makes CHG Different?SummaryLocation: Salt Lake City, UTType: Full time