Care Assistant

divh2Care Assistant/h2pWork Location: Fremont, CA/ppPay Range: $23/hr-$26/hr based on experience/ppJob Type: Full-Time Onsite/ph2Our Company:/h2pUnika Health is an AI-powered, physician-led chronic care platform that helps healthcare providers manage patients beyond traditional clinic visits. By combining connected health devices, intelligent monitoring, and coordinated care teams, Unika enables continuous care for patients living with chronic conditions. Our approach bridges the gap between clinic visits and everyday life, helping providers deliver more proactive and personalized care with the best clinical outcomes./ppUnika Health is a wholly owned subsidiary of iHealth Labs, Inc., a well-established U.S.-based digital health company known for its innovative consumer health technologies and connected medical devices./ph3Responsibilities:/h3ulliThis role requires you to be tech-savvy with the ability to work with our internal messaging channels (Google Workspace, Zoom, Google spreadsheet, pdf, printers, etc. ). Also requires you to be patient and able to explain technology to a non-tech savvy population. You will be responsible for teaching our elderly patients how the mobile app and medical device work, as well as helping them with troubleshooting any tech issues./liliCommunicate effectively with both tech-savvy and non-tech savvy individuals, conveying technology concepts clearly and patiently./liliCommunicate well with teammates, providers, and staff in the clinic./liliAssists with direct patient care procedures and related tasks; checks in patients assists in obtaining patient histories, takes vital signs, prepares charts, and assists with medical examinations./liliMaintains accurate documentation in electronic health records./liliPerforms routine specialized procedures, such as setting up the iHealth products for the patients under established protocols./liliObtains pertinent labs and other tests as needed by the provider./liliManages clinic inventories and medical supplies./liliEducates and advises patients on specific medical issues within established parameters including obtaining prescription information./liliDirects patient flow following provider schedules/patient appointments./liliMaintains assigned examination rooms./liliCoordinates routine office activities and administrative functions to support clinic activities./liliPractices safety, environmental, and/or infection control methods./liliConduct patient outreach calls following provided scripts to schedule appointments, provide follow-up care information, and promote health education/liliOther clinic related duties as assigned./li/ulh3Qualification and Skills:/h3ulliBachelors degree or above is REQUIRED/liliExceptional communication abilities and meticulous attention to detail/liliDemonstrated patience and empathy, especially when interacting with the elderly/liliFamiliarity with fundamental medical procedures and terminologies is a plus/liliStrong problem-solving skills coupled with high adaptability and a keenness to learn/liliCollaborative team member with leadership potential, capacity to motivate peers, and a commitment to maintaining precise records/liliProficiency in computer operations and technical platforms such as Google Workspace (Chat, Doc, Spreadsheet, Slides) and Zoom/li/ulpBenefits:/pulliMedical, Dental, Vision, Life Insurance, and 401K/liliPaid Time Off, Federal Holidays, and Leaves/liliAnnual Performance-Based Bonus/li/ulpEqual Opportunity Statement/ppiHealth Labs is committed to diversity in its workforce and is proud to be an equal opportunity employer. iHealth Labs considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. iHealthLabs is an Affirmative Action and Equal Opportunity Employer./p/div