Product Manager

Role Description

As Product Manager, you'll own the discovery, delivery, and continuous optimization of products that help merchants maximize payment performance and revenue recovery. You'll partner closely with Engineering, Design, Data, Customer Success, and commercial teams to turn customer needs, business priorities, and platform capabilities into products that deliver measurable outcomes. Your focus: building critical platform connections and API capabilities that improve payment approvals, drive adoption, and create exceptional customer experiences.

• Own the product lifecycle from discovery through launch and continuous optimization for client-facing products.
• Develop and communicate a clear product vision and roadmap aligned with Revaly's strategic objectives.
• Conduct customer research, analyze payment data, gather stakeholder feedback, and monitor market trends to identify high-impact opportunities.
• Translate business objectives into detailed product briefs, PRDs, epics, user stories, and acceptance criteria that enable Engineering to deliver with confidence.
• Prioritize and maintain a healthy product backlog using customer value, business impact, and technical feasibility.
• Partner closely with Engineering and Product Design to deliver high-quality features on time while removing blockers and driving decisions quickly.
• Lead product optimization initiatives using experimentation, A/B testing, customer feedback, and analytics to improve adoption, engagement, and retention.
• Define success metrics, instrumentation requirements, and post-launch reporting to ensure every release is measurable and continuously improved.
• Coordinate product launches across Engineering, Customer Success, Sales, Marketing, and Operations to ensure successful adoption and enablement.
• Work closely with consumers and technical stakeholders to build developer-friendly integrations and improve the overall API experience.
• Leverage AI tools, including Claude, Claude Code, and Claude Work, to accelerate product discovery, documentation, backlog refinement, requirements creation, and product execution.

Qualifications

• 5+ years of Product Management experience building and scaling SaaS products.
• Demonstrated success leading products from discovery through launch and ongoing optimization.
• Strong experience translating business requirements into detailed technical requirements, user stories, and product documentation.
• Experience managing REST APIs or developer-focused products with a strong understanding of API design, integrations, and documentation.
• Experience working in Agile product development environments using Jira.
• Strong analytical skills with experience using data to prioritize work, measure outcomes, and inform product decisions.
• Experience within payments, FinTech, financial infrastructure, or adjacent industries is highly preferred.
• Comfortable working in fast-moving startup or high-growth technology environments.
• Familiarity and curiosity with AI-powered productivity tools.
• Experience using Claude, Claude Code, and Claude Work to improve product management workflows and team productivity.
• A calm, confident communicator who thrives in fast-moving, high-accountability environments.
• Naturally curious, customer-focused, and comfortable challenging assumptions to find better solutions.
• Excellent collaboration, communication, organizational, and prioritization skills with the ability to influence across cross-functional teams.

Requirements

• Within the first 90 days, develop a deep understanding of Revaly's payments platform, customer workflows, APIs, and product roadmap while establishing strong cross-functional relationships.
• Within 6 months, successfully deliver high-impact product initiatives that improve customer experience, strengthen API capabilities, and ship on time with measurable business impact.
• Improve product adoption, engagement, and customer satisfaction through continuous discovery, experimentation, and iterative product improvements.
• Build a consistently prioritized backlog that enables Engineering teams to execute with clarity, speed, and minimal ambiguity.
• Establish meaningful product metrics and reporting that drive better product decisions and demonstrate measurable improvements in approval rates, customer adoption, and platform performance.
• Become a trusted product partner who brings clarity to complex problems, aligns stakeholders around priorities, and consistently delivers customer and business value.

Benefits

• Unlimited paid time off
• 100% remote work
• Flexible hours
• Comprehensive health benefits package effective from day one

Company Description

Revaly is the essential infrastructure for payments, protecting revenue, relationships, and the integrity of digital commerce. We make sure what you earn, you keep.

Our platform helps performance-driven businesses unlock hidden growth by turning failed or at-risk payments into approved revenue. We connect merchants and issuers in real time, using intelligence drawn from across the payment ecosystem to make approvals work smarter.