Director, Strategic Client & Vendor Partnerships

Job Description

Director, Strategic Client & Vendor Partnerships

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Location: Remote

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Travel: Approximately 50% (field-based)

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Salary Range: $150- $175k

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Reporting To: Chief Operating Officer

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Blackstone Consulting, Inc. (BCI) is a minority-owned, 6,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. We are an equal-opportunity employer committed to a diverse workforce. Blackstone Consulting Inc is an Equal Opportunity employer – M/F/Vets/Disabled. Blackstone Consulting Inc is an Equal Opportunity employer – Veterans/Disabled and other protected categories. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

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Position Overview

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The Director, Strategic Client & Vendor Partnerships is responsible for managing and strengthening relationships across Blind entrepreneurs. This role ensures consistent implementation, operational excellence, and alignment of program standards across approximately 46 entrepreneur locations.

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Serving as the key liaison, this individual will proactively support Blind entrepreneurs, drive collaboration, resolve issues, and ensure any program enhancements or changes are thoughtfully coordinated across all stakeholders.

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Key Responsibilities

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• Relationship Management & Stakeholder Engagement
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• Serve as the primary liaison between blind entrepreneurs
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• Build trusted, collaborative relationships with approximately 22 blind entrepreneurs within the assigned east and west region
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• Partner closely with 3rd party operational leaders to ensure alignment, communication, and program success
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• Represent the field perspective in discussions with the prime vendor and state leadership
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• Navigate stakeholder relationships within the framework of federal contracting
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Program Oversight & Consistency

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• Ensure consistent execution of program standards, policies, and operational expectations across all entrepreneur locations
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• Monitor program performance and identify opportunities to improve operational effectiveness and client satisfaction
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• Drive alignment across all entrepreneurs to ensure a unified approach to service delivery
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• Ensure program adherence to applicable government contracting requirements
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Entrepreneur Support & Development

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• Train, coach, and support blind entrepreneurs in program execution, operations, compliance, and best practices
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• Provide ongoing guidance to help entrepreneurs optimize performance and navigate operational challenges
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• Ensure entrepreneurs understand and adhere to contractual obligations, regulatory requirements, and program standards
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• Issue Resolution & Change Management
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• Act as the central point for identifying, assessing, and resolving entrepreneur-related issues
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• Facilitate cross-functional collaboration by bringing together all relevant stakeholders before implementing changes
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• Evaluate entrepreneur-proposed changes and coordinate discussions with 3rd party clients and other partners prior to execution
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• Ensure thoughtful, structured implementation of any approved changes
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Field Presence

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• Maintain a strong and visible presence in the field through regular site visits
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• Conduct assessments, provide hands-on support, and build in-person relationships
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• Ensure real-time awareness of operational conditions and entrepreneur needs
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Qualifications

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Experience

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• 10+ years of progressive leadership experience, ideally in multi-unit operations, client relationship management, or contract services
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• Experience working with government contracts and large-scale service programs required
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• Working knowledge of federal and military contracting environments strongly preferred
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• Proven ability to manage multiple stakeholders across different organizations and geographies
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• Experience working with or supporting blind entrepreneur programs or similar initiatives is a plus
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Skills & Competencies

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• Exceptional relationship-building and stakeholder management skills
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• Strong leadership presence with the ability to influence without direct authority
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• Excellent communication skills, both verbal and written
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• Strategic thinking combined with strong operational execution
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• Proven ability to manage conflict, drive alignment, and resolve complex issues
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• High level of organizational skills and attention to detail
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• Ability to work independently in a highly field-based role
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• Strong understanding of regulatory environments and compliance requirements within government contracting
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Additional Requirements

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• Willingness and ability to travel approximately 50% of the time
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• Ability to work effectively in a dynamic, multi-state, multi-stakeholder environment
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