Collection & Billing Specialist

Confidential Opportunity | Marietta, GA | Hybrid

Location: Marietta, GA

Compensation: $25.00 per hour DOE

Schedule: Hybrid after successful completion of a 90-day onsite onboarding period (3 days onsite / 2 days remote)

Help Protect the Financial Health of a Growing Professional Services Organization

A respected, multi-office professional services organization is seeking an experienced Collections & Billing Specialist to join its accounting team.

This is more than a billing position. We're looking for someone who understands that healthy cash flow begins with strong client communication, proactive collections, and exceptional follow-through. You'll play a key role in managing accounts receivable, partnering with clients on payment solutions, and ensuring billing operations run smoothly and accurately.

If you're someone who enjoys solving problems, building relationships, and taking ownership of financial outcomes, this could be an excellent opportunity.

What You'll Do

Collections & Accounts Receivable

• Take ownership of the collections process while maintaining a professional, client-focused approach.
• Contact clients regarding outstanding balances and billing questions.
• Develop and manage payment arrangements that support both client relationships and organizational objectives.
• Monitor aging reports and proactively reduce outstanding Accounts Receivable.
• Partner with attorneys and leadership regarding collection strategies and account status.

Billing Operations

• Prepare, review, and process client invoices accurately and on schedule.
• Assist with billing cycles from pre-bill preparation through final invoice delivery.
• Process client payments including ACH, credit card, check, and electronic payments.
• Monitor client retainers and assist with trust account activity as needed.
• Research and resolve billing discrepancies in a timely manner.

Financial Administration

• Maintain accurate financial records within QuickBooks and related accounting systems.
• Assist with chargeback investigations and payment reconciliation.
• Generate Accounts Receivable and aging reports.
• Support continuous improvement initiatives that strengthen billing and collection processes.

What We're Looking For

• Minimum 3 years of experience in collections, accounts receivable, billing, or accounting support
• Demonstrated success collecting outstanding balances while maintaining positive customer relationships
• Strong understanding of Accounts Receivable, collections strategies, and billing operations
• Microsoft Excel proficiency required
• Excellent communication, negotiation, and customer service skills
• Highly organized with exceptional attention to detail
• Ability to prioritize multiple deadlines in a fast-paced environment
• Experience within a law firm or professional services organization is highly preferred

Success in This Role

Reduce Accounts Receivable aging

Improve collection rates while preserving positive client relationships

Ensure timely and accurate billing

Maintain exceptional financial accuracy

Deliver outstanding internal and external customer service

Support healthy organizational cash flow

Compensation & Benefits

• $25.00 per hour DOE
• Hybrid schedule following successful completion of the 90-day onsite onboarding period
• Medical, dental, and vision insurance
• 401(k)
• Paid Time Off
• Life insurance
• Employee Assistance Program
• Professional development opportunities

Why This Opportunity?

This position offers the opportunity to become a trusted member of an experienced accounting team where your work directly impacts organizational success.

If you enjoy combining financial precision with relationship building, problem solving, and operational excellence, we'd love to hear from you.