Technical Support Engineer — AI Platform
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A leading AI infrastructure provider in the United States is seeking a Technical Support Engineer to provide advanced support to customers and internal teams. The role involves troubleshooting technical issues with APIs and backend services, documenting bugs, and improving developer documentation. Ideal candidates will have strong analytical and problem-solving skills, along with the ability to communicate complex technical concepts clearly. This position offers competitive salary, equity, and opportunities for growth. #J-18808-Ljbffr fal
- Mistral AI is seeking an experienced Technical Support Expert to join our growing Support team in New York. This role involves managing complex customer issues and enhancing knowledge resources to ensure customer satisfaction. The ideal candidate has technical customer...Suggested
- A technology firm specializing in CI infrastructure in New York seeks a Technical Support Engineer to assist customers and help resolve complex technical issues. The ideal candidate has experience in a growth-stage environment, working with large-scale distributed systems...Suggested
$60k - $90k
...Salary: Competitive Join the Options Technical Support Team in New York! Working for... ...performance Networking, Cloud, Security, and AI (Artificial Intelligence). Why... ...including those with technical and engineering backgrounds, as well as science, business...SuggestedFull timeWork at office- ...Job Description Job Description Technical Support Engineer Remote ABOUT THE ROLE: This is... ...customers using the HiddenLayer AISec Platform and products. We're looking for a highly... ...technologies from adversarial AI attacks. We were founded by AI professionals...SuggestedRemote workHome officeFlexible hours
$160k - $180k
...Job Description Job Description SENIOR TECHNICAL SUPPORT ENGINEER Overview We are seeking a Senior Technical Support Engineer (5+ years'... ...product and engineering teams Build automations and leverage AI tooling to remove manual support work and scale operations...SuggestedFull timeWork at officeRemote workRelocation packageFlexible hours$95k - $143k
...Amplitude is the leading AI analytics platform, helping over 4,700 customers-including Atlassian, Burger King, NBCUniversal, and Square... ...the value we bring to customers and partners. As a Technical Support Engineer , you will provide enterprise-level experience to our...Work at officeHome officeFlexible hours$79.47k - $105.96k
...under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer-helping public safety... ...world. Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams...Work experience placementWork at office$90k - $125k
...Technical Support Engineer Sigma is growing rapidly, and our Technical Support Engineering team is... ..., and data challenges using the Sigma platform. You'll work closely with Product, Engineering... .... About us: Sigma is the AI Apps and agentic analytics platform built...Full timeWork experience placementWork at officeFlexible hours- ...Technical Support Engineer At NiCE, we don't limit our challenges. We challenge our limits. Always.... ...including Inform, TT911, and IP Recording platforms. Collaborate closely with... ...innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently...
$70k - $90k
...join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally... ...Luminance is looking to hire into its Support function: this team act as the first response... ...on simple issues or bringing in a Technical Specialist to assist further Having...$80k - $110k
...Technical Support Engineer- AI Native New York, New York, United States Support Engineer, AI-Native LOCATION NYC- in office. Hybrid - TYPE... ...product and a provider who actually uses it Vim's platform reaches 50,000+ clinical users; but deployed doesn't mean...Full timeWork at office3 days per week$83k - $132k
...Bare Metal Support Engineer Livingston, NJ / New York, NY / Sunnyvale,... ...CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and... ...performance with deep technical expertise to accelerate breakthroughs...Permanent employmentTemporary workCasual workWork at officeRemote workFlexible hoursShift work$80k - $100k
...Technical Support Engineer Grab your cape, become a SuperHyro! Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and... ...conversations across their most valuable platforms, services, and channels—including call...Full timeWork at office- ...About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced... ...Role: Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We...Work experience placementWork at officeHome officeFlexible hoursShift work
$35 - $50 per hour
...Technical Support Engineer (Premium Team) Austin | New York City Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies... .... Become an expert in Gong's platform, mastering its features, integrations,...Hourly payFull timeRemote workWork from homeFlexible hours- ...Flow is the first voice dictation platform people use more than their... ...reliably. We're a team of AI researchers, designers, growth experts, and engineers rethinking human-computer... ...Role We're looking for a Technical Support Engineer who doesn't just close...Immediate startShift work
- ...Networking, Cloud, Security, and AI (Artificial Intelligence).... ...skills development and technical training. The chance to be... ...As an Options Technology Support On-Site Engineer, you will play a critical role... ...of our options trading platform. This is an exciting opportunity...
- ...combination of inventive research, design, and engineering. Our organization is very flat, and our... ..., and shipping code. What You’ll Do Technical Support Engineers are the first line of defense... ...voice of the customer and shape how AI-powered developer support scales....
$75k - $90k
Technical Customer Support Engineer, Tier 2 - West Cost California Full-time Departments: Customer Support... ...of this innovation lies our advanced AI-centric technology, representing the... ...mindset Experience with cloud platforms like AWS, Azure, or GCP Familiarity...Full time$80k - $100k
Verana Health is seeking a Technical Support Engineer to join their NYC team. In this hybrid position, you'll leverage your technical expertise to resolve client issues, improve platform functionality, and collaborate with multiple teams. Required qualifications include...- ...companies serving them. As agentic AI accelerates, Parloans are... ..., one where customer support is no longer transactions,... ...scale. About the role: As a Technical Support Engineer , you will play a key role... ...Parloa’s conversational AI platform. Acting as a bridge between...
$70k - $90k
A pioneering AI technology firm in New York is seeking a Customer Support representative. In this role, you will manage customer issues, provide solutions, and maintain strong relationships with clients ranging from law firms to retailers. The ideal candidate should have...$36 - $45 per hour
...hourly estimate) Job Description Insight Global is seeking a Technical Support Engineer for one of our clients in the biotech space. This role will... ...infrastructure, and imaging teams, while using modern tools and AI-enhanced workflows to support business operations....Hourly pay- A leading AI-native revenue platform is seeking a highly capable Technical Support Engineer to manage technical support requests. The role involves troubleshooting issues, collaborating with cross-functional teams, and ensuring a world-class experience for merchants. Candidates...
- Mux, Inc. is seeking a Support Engineer to join their Support Strategy and Operations team. You will... ...for managing a range of customer technical issues, improving documentation, and collaborating with teams to enhance AI-support workflows. The ideal candidate has...
$85k - $95k
A technology company is looking for a Technical Support Engineer. The role involves troubleshooting technical issues, responding to customer inquiries, and ensuring satisfaction. Applicants should have over two years of experience in technical support, strong communication...Remote job- The Role Monte Carlo is hiring Technical Support Engineers to own the end-to-end customer experience when... ...function is being rebuilt with AI tooling and proper engineering rigor —... ...technical issues across Monte Carlo's platform — data pipelines, monitors, alerts, integrations...
- AI and Devops Technical Support Analyst Apply (opens in new window) Job Req Id: 26946697 Location(s): Warsaw... ...make a real impact. Job Overview Engineer the future of global finance. At... ...member to support our AI and DevOps Platform Support team in North America. This...Full timeTemporary workCasual workWork from homeFlexible hours
$122k - $163k
...The Essential Cloud for AI™. Built for pioneers... ...CoreWeave delivers a platform of technology, tools,... ...performance with deep technical expertise to accelerate... ...experience. This team supports the infrastructure that... ...internal and customer engineering teams, offering valuable...Permanent employmentTemporary workWork experience placementCasual workWork at officeRemote workWorldwideFlexible hoursShift work- ...integrated B2B2X financial technology platform covering scoring, financial... .... We provide a versatile AI Platform powering financial inclusion... ...and provide first level of support on rotating shifts (24/7)... ...shifts) 2 years' experience in Technical Support/Network Operations...Flexible hoursRotating shift
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