Technical Support Engineer — AI Platform
fal
A leading AI infrastructure provider in the United States is seeking a Technical Support Engineer to provide advanced support to customers and internal teams. The role involves troubleshooting technical issues with APIs and backend services, documenting bugs, and improving developer documentation. Ideal candidates will have strong analytical and problem-solving skills, along with the ability to communicate complex technical concepts clearly. This position offers competitive salary, equity, and opportunities for growth. #J-18808-Ljbffr fal
- A technology firm specializing in CI infrastructure in New York seeks a Technical Support Engineer to assist customers and help resolve complex technical issues. The ideal candidate has experience in a growth-stage environment, working with large-scale distributed systems...Suggested
$185k
...Role Description Napster is hiring a Technical Support Engineering Lead to build and lead the technical support... ...function for our developer‑facing API platform and enterprise customers. This is a... ...supporting developer platforms, AI products, real‑time media, WebRTC, WebSockets...SuggestedFlexible hours- ...infrastructure into a broader platform: running agent... ...resolution of complex technical issues. Develop a deep... ...issues and work with the engineering team to resolve them.... ...for Technical Support Engineering best practice... ...Experience in setting up AI/agent native workflows...Suggested
- ...Triomics is building the agentic AI layer for oncology EHRs.... ...scale, in real time. Our platform is trusted by the 4 of the... ...and honest ETAs in non-technical language Build support infrastructure: define... ...translate them into product or engineering priorities Train...Suggested
- ...join Luminance, the pioneer of Legal-Grade AI for enterprise. Backed by internationally... .... Luminance is looking to hire into its Support function: this team act as the first... ...directly on simple issues or bringing in a Technical Specialist to assist further Having a comprehensive...Suggested
- ...infrastructure layer for the generative AI era. Our mission is to empower... ...orchestration, and observability in one seamless platform, fal enables companies to bring new AI... ...Role fal is seeking a highly skilled Technical Support Engineer to provide high-quality support and...
- ...Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise... ...About the Role Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We...Work experience placementWork at officeHome officeFlexible hoursShift work
$80k - $100k
...Technical Support Engineer (NYC) Solutions New York City Full-time Description Grab your cape, become... ...SuperHyro! Hyro, the leader in Responsible AI Agents for Healthcare, enables health... ...across their most valuable platforms, services, and channels—including call...Full timeWork at office- ...than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of... ...presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve...Flexible hours
£1,000 per month
...Technical Support Engineer You'll be joining as a Technical Support Engineer and be responsible for delighting our customers by solving their technical... ...helps shape the outcome should share in it. Unlimited AI spend. For everyone, not just engineers. We're all-in on AI...$30 - $40 per hour
...and locally accessible for enterprises and AI innovators around the world. With 32... ...subscription Join Vultr Vultr is seeking a Technical Support Engineer to join our Technical Support team, a central pillar of our platform reliability and customer experience in our...Hourly payWork at officeImmediate startRemote workFlexible hoursShift work$75k - $90k
Technical Customer Support Engineer, Tier 2 - West Cost California Full-time Departments: Customer Support... ...of this innovation lies our advanced AI-centric technology, representing the... ...mindset Experience with cloud platforms like AWS, Azure, or GCP Familiarity...Full time$79.47k - $105.96k
...under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety... ...connected world. Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams...Work at office$80k - $100k
Verana Health is seeking a Technical Support Engineer to join their NYC team. In this hybrid position, you'll leverage your technical expertise to resolve client issues, improve platform functionality, and collaborate with multiple teams. Required qualifications include...- We’re looking for a customer‑centric, technically savvy Support Engineer to be the front line of our customer experience. In this role, you’ll work on... ...stipend when joining! We also provide access to frontier AI models, including Claude, so every employee can work smarter...Home officeFlexible hoursNight shift
- The Role Monte Carlo is hiring Technical Support Engineers to own the end-to-end customer experience when... ...function is being rebuilt with AI tooling and proper engineering rigor —... ...technical issues across Monte Carlo's platform — data pipelines, monitors, alerts, integrations...
- ...career development programs to support of community service projects... .... The Role AspenTech is an AI-powered software company... ...leading energy, chemical and engineering companies succeed in their digital... .... We are seeking a Sr Technical Support Engineer to join our...Work experience placement
$95k - $143k
Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square... ...that fuel faster product innovation and growth. As a Technical Support Engineer, you will provide enterprise‑level experience to our...Work at officeHome officeFlexible hoursWeekend work- Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs... ..., and data challenges using the Sigma platform. You’ll work closely with Product,... ...AWS. Startup experience. Sigma is the AI Apps and agentic analytics platform...Full timeWork at officeFlexible hours
- ...etc. We are a small team of engineers wrangling problems from context... ...customers. THE ROLE Most "support" roles end at "i filed a ticket... ...conversations when a prospect hits a technical wall. unblock them in real... ...customer success outreach ai native you have built with...Remote work
- ...performance Networking, Cloud, Security, and AI (Artificial Intelligence). Why Options?... ...professional skills development and technical training. The chance to be a part of a self... ...including those with technical and engineering backgrounds, as well as science, business...Full time
$85k - $95k
A technology company is looking for a Technical Support Engineer. The role involves troubleshooting technical issues, responding to customer inquiries, and ensuring satisfaction. Applicants should have over two years of experience in technical support, strong communication...Remote job$48 - $54 per hour
...people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access... ...170+ countries. About the Role Verkada is looking for Technical Support Engineers to support our growing base of enterprise customers. As...Hourly payWork visaFlexible hoursShift work- Socure is looking for a Technical Support Engineer in New York, NY, focused on delivering exceptional customer service and technical solutions. You... ...support experience, and strong SQL skills. Proficiency with AI tools is preferred, along with a proactive approach to problem...Full timeMonday to Friday
- A leading AI-native revenue platform is seeking a highly capable Technical Support Engineer to manage technical support requests. The role involves troubleshooting issues, collaborating with cross-functional teams, and ensuring a world-class experience for merchants. Candidates...
$36 - $45 per hour
...hourly estimate) Job Description Insight Global is seeking a Technical Support Engineer for one of our clients in the biotech space. This role will... ...infrastructure, and imaging teams, while using modern tools and AI-enhanced workflows to support business operations....Hourly pay$150k - $180k
The Role As a Support Platform Engineer, you are the backbone of how Gigs delivers support at scale.... ...and Engineering, and maintaining the AI tools and documentation infrastructure... ...support team runs on Work closely with Technical Support on complex escalations, and with...Work at officeRemote workWork from homeHome office- ...integrated B2B2X financial technology platform covering scoring, financial... .... We provide a versatile AI Platform powering financial inclusion... ...and provide first level of support on rotating shifts (24/7)... ...shifts) 2 years' experience in Technical Support/Network Operations...Flexible hoursRotating shift
$99k - $132k
CoreWeave, the AI Hyperscaler™, acquired Weights... ...powerful end-to-end platform to develop, deploy, and... ...team. What You’ll Do: Support is a deep part of our... ...write in with highly technical questions, suggestions... ...Collaborate with the engineering and product team when...Permanent employmentFull timeTemporary workCasual workWork at officeFlexible hoursWeekend work$83k - $145k
...The Essential Cloud for AI™. Built for pioneers... ...CoreWeave delivers a platform of technology, tools,... ...performance with deep technical expertise to accelerate... ...experience. This team supports the infrastructure that... ...internal and customer engineering teams, offering valuable...Permanent employmentFull timeTemporary workCasual workWork at officeRemote workFlexible hoursShift work
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