Training Manager - SNOWFOX

Who are we:

We are part of the Wonderfield Group which includes the YO! Taiko, Bento, Zenshi Sushi, and SNOWFOX/SNOWFRUIT brands - we operate more than 1500 kiosks, and 60 restaurants, our grab-and-go sushi is available in over 3,700 locations and we have 50 major retail partners. Our key markets are the USA, Canada, and the UK with additional geographic presence in Europe and Australia. Our JFE Franchising, Inc. brands are:

• SNOWFOX - the franchisor of over 1,000 full-service sushi kiosks in 25 states throughout the continental U.S., Hawaii, and Alaska.
• SNOWFRUIT - the franchisor of over 1,000 fresh cut fruit and vegetables throughout the U.S. - Refreshingly, Crisp and Flavorful!

Our Purpose:

We Believe in Better Food for Everyone, The Japanese Way...

We continue to capitalize on consumer trends, spearheading category growth by bringing our proposition to more people around the world across more channels, in more locations, on more occasions, and in more innovative ways. We are committed to purposeful progress and profit for the benefit of our people, our communities, and our planet and we have a clear ESG strategy that delivers progress against nine UN sustainability development goals.

Our Values:

Own it

We are accountable and make no excuses - We always look to improve. We take the initiative and are courageous and confident.

Care about it

We do the right thing, avoiding unnecessary shortcuts- We act with integrity and respect our communities, people, and our planet.

Make it Exceptional

We build relationships and make people smile- We say thank you - We're positive and kind

Win Together

We're open-minded and inclusive. We communicate clearly. We take time to look out for others and celebrate the good stuff.

Overview of the role:

The Training Manager is responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees' skills and performance. They monitor training program effectiveness, manage budgets, and stay updated on training trends. As a Training Manager, you will collaborate with various departments to ensure employees & franchisees receive the necessary training to excel in their roles and contribute to the overall success of the company.

3 Best Things about the job
• Enhancing employee skills, improving performance, increasing productivity, and fostering a culture of continuous learning and development throughout the organization.
• By overseeing our training initiatives, you will play a vital role in driving employee growth and ensuring the achievement of our business goals.
• Primary focus will be identifying training needs, designing relevant programs, and assessing their impact on employee performance and loyalty.

Key Accountabilities:

• Ensure employees & franchisees receive the necessary training to excel in their roles.
• Reviews existing training programs, suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry.
• Ensures that training materials and programs are current, accurate, and effective.
• Conduct effective induction and orientation sessions.
• Develop individualized and group training programs that address specific business needs.
• Effectively communicate with team members, trainers and management.
• Provide opportunities for ongoing development.
• Resolve any specific problems and tailor training programs as necessary.
• Monitor and evaluate training program's effectiveness, success and ROI periodically and report on them.
• Deploy a wide variety of training methods.
• Effectively manage training budget.
• Provide opportunities for ongoing development.
• Maintain a keen understanding of training trends, developments and best practices.
• Build and maintain relationships.
  Please note a minimum of 40 hours per week is required. Due to the 7-day nature of our operation, some weekend work may be required, however you will manage your own schedule according to the business needs.

What you'll need:

• Track record in designing and executing successful training programs.
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the- job or in classroom training, e-learning, workshops, simulations etc.).
• Ability to track the performance of training programs, write reports and recommend strategies for improvement.
• Ability to plan, multi-task and manage time effectively.
• Strong writing and record keeping ability for reports and training manuals.
• Strategic and creative mindset.
• Critical thinker with innovative problem-solving skills.
• Highly computer literate with proficiency in MS Office and related business and communication tools.
• Able to travel to provide training throughout all divisions.
• You are able to bring an element of excitement to the role and pass this on to the teams engaged.
  What's in it for you?

• We're committed to building inclusive Teams and giving our People the opportunity to grow their careers alongside us
• Employer Paid Health Insurance: Medical, Dental, Vision, and Life Insurance
• Pet Insurance
• 401 (K) Matching
• Paid Time Off (PTO)
• Paid Sick Days
• Fitness stipend
• Book allowance
• Tuition reimbursement and professional development assistance
• Training/Advancement Opportunities

Wonderfield Houston is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.