Forward Deployment Engineer

Overview:

Our Culture and Impact

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and ~30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we're committed to continuous learning and adaptation-AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you'll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you're excited to be part of a team that's leading the way in AI-powered collaboration, we'd love to meet you.

Role Overview

The AI Solution Partner is a hands-on technical builder who works directly with business teams to solve high-value workflow, automation, data, and AI problems in real operating environments.

In this role, you will partner with stakeholders across Cvent to understand how work gets done, identify opportunities to improve it, and deliver practical solutions that connect systems, data, and AI capabilities into usable workflows. Solutions may be built through a mix of low-code, no-code, and code-based approaches, depending on the use case. Over time, this role may also support select customer-facing deployments.

This is a delivery-focused role. You will translate business needs into working solutions, build integrations and AI-enabled workflows, and help drive outcomes from prototype through rollout and iteration. Success is measured by adoption, time-to-value, reliability, and business impact.


In This Role, You Will:

What You Will Do

• Work directly with business stakeholders to understand needs and translate them into workflow, automation, integration, and AI solutions.
• Build and deploy end-to-end solutions using low-code, no-code, and code-based tools across enterprise systems, data, and collaboration platforms.
• Own delivery from discovery through rollout, including solution design, testing, troubleshooting, documentation, and operational readiness.
• Turn successful patterns into reusable templates, connectors, workflow modules, agent skills, and best practices that can scale across teams.
• Partner across technical and business teams, and when needed, support customer-facing deployments.

Here's What You Need:

Basic Qualifications

• 10+ years of overall experience with 5+ years of experience delivering technical solutions in workflow automation, systems integration, business systems, solution engineering, or related roles.
• Experience translating business requirements into working solutions across multiple systems and teams.
• Hands-on experience with workflow automation, low-code or no-code platforms, integration tooling, or AI-enabled process automation.
• Familiarity with enterprise platforms such as CRM, HR, collaboration, content, ticketing, or data systems, and how to connect them into usable workflows.
• Strong problem-solving skills and the ability to navigate ambiguous, cross-functional challenges.
• Experience working directly with business stakeholders, customers, or non-technical teams to define requirements and deliver outcomes.
• Strong communication skills, including the ability to explain technical options and tradeoffs clearly to both technical and non-technical audiences.
• Willingness and ability to travel to Cvent offices and, where applicable, customer locations as needed.

Preferred Qualifications

• Experience with workflow and orchestration tools such as Power Automate, Microsoft Copilot Studio, Logic Apps, Power Platform, ServiceNow, Salesforce, Workato, Zapier, Tray, or similar platforms.
• Familiarity with enterprise search, AI, and agentic platforms such as Glean, OpenAI Workspace Agents, Cloud Cowork, or similar enterprise tools.
• Ability to work with APIs, authentication patterns such as OAuth and SSO, data mappings, and event-driven workflows.
• Experience with SQL, data modeling, or enterprise data platforms such as Snowflake, Databricks, or BigQuery.
• Experience with scripting or programming in languages such as Python, JavaScript, or C#.
• Experience with cloud platforms such as AWS, Azure, or GCP, along with modern DevOps and operational practices.
• Experience mentoring others or leading small technical efforts in cross-functional environments.
• Ability to define and measure business outcomes such as adoption, time saved, reduced manual effort, service improvement, or cost impact.

This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant's location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.

The estimated base salary range for new hires into this role is $151,000 - $175,000 annually + bonus depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, details of which can be found here.

Physical Demands