Manager, Commercial Performance

Responsibilities Track performance of executed agreements against contracted terms, including utilization, procedure volumes, and financial commitments. Monitor adoption of systems ˙ models. Identify underperformance, revenue leakage, or deviations from expected deal outcomes. Partner with Finance and Billing teams to ensure accurate and timely invoicing aligned to contract terms. Validate that billing structures (e.g., per procedure, subscription, capital agreements) are correctly applied. Identify and resolve gaps between contracted pricing and billed revenue. Work with Sales teams to address customer underutilization or non-compliance with contract commitments. Develop and execute action plans to bring customers back into compliance (e.g., volume commitments, usage thresholds). Support field teams with data, insights, and recommendations to drive corrective actions. Build and maintain dashboards tracking deal health, utilization trends, and financial performance. Generate insights on deal effectiveness, including system adoption, and ROI realization. Provide leadership visibility into key risks and opportunities across the deal portfolio. Establish standardized processes for post-deal monitoring and performance management. Develop frameworks and playbooks for tracking and enforcing deal compliance. Collaborate with Sales, Finance, Pricing Ops, Contract Management, and Customer Success (if applicable). Requirements Minimum of 5 years of experience in commercial operations, deal desk, finance, pricing, or revenue operations. Bachelor’s degree required; MBA or advanced degree preferred. Strong understanding of contract structures, revenue models and financial performance tracking. Experience with billing processes, revenue recognition, or contract-to-cash workflows. Advanced analytical skills (Excel, Power BI, or similar tools). Ability to translate complex data into actionable insights for Sales teams. Strong stakeholder management skills with experience influencing field behavior. Detail-oriented with a proactive, problem-solving mindset. Travel 25% of the time domestically. Core Competencies Demonstrates expertise in contract structures, revenue models, and financial performance tracking, with a strong ability to analyze data and provide actionable insights to drive compliance and performance improvements. Proficient in developing frameworks for deal monitoring and collaborating with cross-functional teams to enhance operational efficiency. Tools & Technologies Excel Power BI Certifications & Qualifications Bachelor's Degree MBA or Advanced Degree Preferred #J-18808-Ljbffr Jobtailor