Sales & Business Development Manager

Summary/Objective: The Sales and Business Development Manager - aPT Tube, is responsible for driving the growth and profitability of the Company's tube packaging business by developing new customer relationships, expanding existing accounts, and executing strategic sales initiatives. This role serves as the primary commercial representative for the tube business, collaborating closely with the Tube Business Director, President, Operations, Quality, and Production teams to deliver exceptional customer service, support business growth objectives, and ensure alignment between customer requirements and manufacturing capabilities.Specific Responsibilities and Essential Functions:Develop and execute sales strategies to grow the tube packaging business, including identifying target markets, establishing account plans, and achieving revenue and profitability objectives.Identify, develop, and secure new business opportunities while expanding relationships with existing customers.Manage the entire sales process, including prospecting, qualification, proposal development, pricing, contract negotiation, and closing.Build, maintain, and strengthen relationships with key customers, serving as a trusted business partner and primary point of contact.Achieve established sales, margin, and profitability goals while monitoring and reporting key performance indicators and sales activities.Collaborate with the Tube Business Director and President to develop and execute short-term and long-term commercial strategies that support the growth of the tube packaging business.Negotiate pricing agreements, commercial terms, and contracts while balancing customer needs and company profitability objectives.Partner with Operations, Planning, and Production teams to align manufacturing capabilities with customer demand forecasts, production schedules, and delivery requirements.Collaborate with cross-functional teams to address customer concerns related to quality, cost, delivery, and service performance.Serve as the primary customer liaison during quality-related incidents, ensuring timely communication, root cause investigation, corrective implementation, and customer satisfaction recovery.Analyze market trends, customer needs, competitor activities, and industry developments to identify new opportunities and drive continuous business growth.Plan, coordinate, and participate in trade shows, industry events, customer visits, and other business development activities.Support the development and utilization of marketing materials, presentations, brochures, and other customer-facing resources to promote the Company's tube packaging solutions.Prepare and present sales forecasts, account reviews, business updates, and strategic growth plans to leadership.Participate in internal committees, compliance initiatives, special projects, and other activities as assigned.Perform other duties as required to support company objectives and business growth.Competencies and Qualifications:Adaptability: Responds effectively to change, shifting priorities, and evolving business and customer needs. Anticipates challenges and adjusts strategies to deliver timely, informed, and solution-oriented responses. Confronts obstacles with courage and resilience, learns from setbacks, and remains forward-focused in dynamic environments, aligning decisions with organizational values and expectations.Collaboration: Works effectively across teams, departments, and stakeholders to achieve shared goals and deliver value to internal and external customers. Builds respectful, professional relationships grounded in trust. Integrates diverse perspectives, addresses conflict constructively, and fosters an inclusive team environment. Shares knowledge, supports others' development, and contributes to sustained organizational growth.Engagement: Connects daily work to the company's broader vision and long-term success. Maintains a customer-first mindset, anticipating and addressing internal and external customer needs with professionalism and care. Contributes innovative ideas, embraces feedback, and seeks opportunities for continuous improvement. Approaches responsibilities with energy, purpose, and a commitment to sustainable value creation.Integrity: Communicates clearly, respectfully, and transparently in both verbal and written interactions. Actively listens, asks clarifying questions, and engages in constructive dialogue – even in difficult conversations – to build trust. Demonstrates respect for diverse perspectives and cultures. Upholds company policies and ethical standards, and maintains a strong safety-first mindset, leading by example to ensure a compliant and secure work environment.Ownership: Demonstrates independent judgment and personal accountability in delivering high-quality results. Takes ownership of decisions, deadlines, and outcomes with minimal oversight. Prioritizes effectively, manages time and resources responsibly, and ensures work is accurate, thorough, and aligned with company standards. Proactively communicates progress, challenges, and availability. Maintains reliable attendance and fulfills responsibilities consistently and professionally, with a commitment to excellence.Education and Experience:Bachelor’s degree in Business, Marketing, Packaging, Engineering, or a related field preferred.Minimum of 5 years of progressive B2B sales, business development, or account management experience within a manufacturing environment.Experience in packaging, converting, plastics, consumer products packaging, or related industries strongly preferred. Demonstrated success developing new business opportunities, growing strategic customer relationships, and achieving sales and profitability objectives.Experience managing the full sales cycle, including prospecting, customer development, pricing, contract negotiation, and account management.Proven ability to collaborate cross-functionally with Operations, Production, Planning, Quality, and Executive Leadership teams to meet customer expectations and business objectives.Experience presenting business reviews, sales forecasts, market analyses, and strategic growth initiatives to customers and senior leadership.Strong analytical skills with experience utilizing sales metrics, forecasting tools, and business data to drive decision-making. Excellent verbal, written, negotiation, and relationship-building skills.Experience with CRM systems, Microsoft Office Suite, and sales reporting tools.Experience within the tube packaging industry is a plus.Physical Demands:Ability to stand for extended periodsAble to reach and bendTravel Required:Up to 50%Other Duties:Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. #J-18808-Ljbffr