Assistant Branch Manager

Trax Credit Union Leadership RoleAt Trax Credit Union, we exist to move people forward. We are committed to creating a path to financial health for every member we serve. Our work is guided by accountability, service, passion, integrity, respect, and excellence—and we're looking for leaders who bring these values to life every day.Key ResponsibilitiesPartner with the Branch Manager to keep daily operations running seamlessly across teller, member service, and lending functionsBe the go-to expert—answering everything from quick questions to more complex scenarios around products, policies, and regulationsOversee cash operations, including vault balancing, cash ordering, and decision-making around member transactions and funds availabilityJump in when needed—serving as a teller or vault teller and handling all related duties with confidenceDrive growth by identifying opportunities, building relationships, and connecting members with the right financial solutionsHelp the branch hit (and exceed) goals for loans, new accounts, and referralsOpen new accounts and guide members through important financial decisionsDetect and prevent fraudulent activity—protecting both members and the credit unionReview and explain credit reports in a clear, helpful wayOriginate, process, and close loans from start to finishCoach and develop team members—building their technical skills, sales confidence, and people skillsRequirements3+ years of experience in a financial institution1+ year of cash handling experienceA genuine passion for helping both members and your team succeedWhy You'll Love This RoleYou'll have real influence—on team performance, member experience, and branch successIt's a hands-on leadership role where no two days look the sameYou'll grow your leadership skills while staying connected to the front lineYou'll be part of a team that values collaboration, accountability, and serviceWhy Trax Credit UnionAt Trax, we invest in our employees so they can deliver their best every day. We are proud to offer the following benefits:Medical, Dental, and Vision coverageEmployer-paid Short-Term & Long-Term DisabilityLife and AD&D Insurance401(k) Retirement PlanFree Choice Plus Checking AccountExclusive Employee Financial Perks after 90 days on the jobLoan discounts for consumer and home loansOur CommitmentAt Trax Credit Union, we don't just manage finances—we help people move forward. If you are passionate about making a difference, leading with integrity, and creating meaningful impact in your community, we encourage you to apply.