WORKFLOW COORDINATOR - Miami Lakes

Workflow Coordinator

Hours: Monday to Friday - 8am to 5pm

The Workflow Coordinator's primary responsibility is to prioritize tasks, assign them to the appropriate individuals or teams, and monitor progress to ensure deadlines are met.

Essential Functions

• Coordinate and manage clinical staff scheduling to ensure timely and efficient patient care delivery.
• Oversee workflow processes, ensuring all tasks are appropriately assigned and completed within established timelines.
• Track current EMR workflow, identify workflow bottlenecks, and collaborate with management to implement timely resolutions.
• Prioritize, delegate, and assign tasks based on team availability, skill sets, and operational needs.
• Collaboration to align workflows with broader organizational goals.
• Maintain comprehensive workflow documentation, including timelines, progress updates, and procedural guidelines.
• Attend regular team meetings to review project status, address challenges, and recommend process improvements.
• Support training initiatives by onboarding team members on workflow tools, systems, and best practices.
• Leverage workflow management software to monitor task progress and enhance operational efficiency.
• Ensure cooperation between teams and stakeholders, ensuring clear communication and managing expectations.
• Ensure all workflow activities comply with company policies, industry regulations, and quality standards.
• Provide clinical teams with timely updates on patient status, including admissions, discharges, and census changes.
• Collaborate with fellow patient care secretaries to manage inventory and order clinical supplies and documentation forms.
• Monitor daily patient census for accuracy and report discrepancies as needed.

Other Duties

• Develops and implements various special projects, working in conjunction with the Manager.
• Evaluate and ensure accuracy in the preparation of documentation.
• Able to maintain files and other information in an organized manner to ensure follow-up and timely completion of assignments given by the Manager.
• Excellent telephone and interpersonal skills
• Ability and willingness to work a flexible Full-Time schedule that may include weekends and holidays.
• Performs other duties as assigned by supervisor.
• Maintain your required licenses, certifications, and mandatory skill updates.
• Comply with all policies, local, state, and federal laws and regulations.

Supervisory Responsibility

• May serve as an interim department leader depending on need

Physical Requirements

• Must be able to lift and/or move up to 50 pounds and push/pull up to 250+ pounds, walk, climb stair or ladders, stand on feet for extended periods, etc.

Disclaimer

The job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may be changed or assigned at any time.

Requirements

Knowledge & Experience Requirements

• Associate or bachelor's Degree in a related field preferred or equivalent combination of education and experience.
• 1-3 years of experience in a Hospice facility or other Health Care Facility preferred.
• 2-3 years of experience in staffing in a health care setting.
• Must know computer office/clinical software.
• Must be able to read, write, and understand the English language.