Transformation Lead
Global Payments Inc
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Ready to take your career global?
Make your mark with one of the biggest names in payments. At Global Payments, you help businesses grow by transforming how they accept and manage payments.
The Transformation Lead will be a key member of the Transformation Office, which is responsible for driving enterprise value creation across Global Payments. You will support and lead workstreams for complex, cross-functional initiatives-including M&A integrations, divestitures, and other enterprise transformation projects-partnering closely with corporate functions, and executive leadership. This role is ideal for candidates who thrive in fast-paced environments, are analytically rigorous, and can influence outcomes through structured problem-solving and strong stakeholder management.
- Lead planning and execution for both integration and separation programs across functions (e.g., Technology, Operations, Finance, HR, Risk, Legal), from Day 1 readiness through steady state/exit.
- Drive end-to-end integration workplans (Day 1, 30/60/90, synergy capture) and separation workplans (Transition Service Agreement (TSA) design, transition, and exit) with clear scope, timelines, and accountabilities.
- Establish and facilitate governance, including steering routines, RAID management (risks, actions, issues, decisions), change control, and cross-functional dependency management.
- Monitor TSA service delivery and validate performance is consistent with agreed SLAs and historical practices utilizing a defined monitoring approach; drive remediation as needed.
- Coordinate TSA billing processes and invoice support with Finance and TSA leads, providing accurate and timely billing, accruals, and true ups for services provided.
- Lead holistic development and execution of detailed TSA exit workplans, coordinating and providing oversight and guidance to functional leads and PMs on function-specific planning.
- Lead Day 1 readiness and Day 2 integration execution to ensure continuity of operations, customer experience, and regulatory/contractual compliance; coordinate cutovers and stabilization.
- Build, track, and report on synergy cases (cost, revenue, working capital), define baselines, and drive benefit realization with Finance and business owners.
- Provide early identification of roadblocks, potential delays, and interdependencies; facilitate governance reviews to align on changes and make timely decisions.
- Raise and resolve issues, working collaboratively across teams; act as an integrator across stakeholders, surfacing trade-offs and mitigation options.
- Provide executive reporting, KPI/OKR tracking, TSA economics, and variance analysis; develop dashboards and concise narratives for senior leadership.
- Ensure adherence to regulatory, compliance, and information security requirements throughout integration and separation activities.
- You will have an opportunity to learn about many teams, systems, and processes that span across functional areas and platforms; help document and improve playbooks, templates, and lessons learned.
- Bachelor's degree or higher
- 8 -10+ years of relevant experience in Transformation, Corporate Strategy, Management Consulting, Finance, PMO, M&A integration/divestitures, or a related cross-functional role.
- Prior business partnership experience
- Knowledge of payments/fintech, technology-enabled services, or complex global operations is advantageous.
What makes a Globalpayer Globalpayers think like a client, act like an owner, and win as one team. We're curious and innovative- always finding a better way to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.
Does this sound like you? Apply now to take your career global.
Our perks - what we'll bring for you
We know it's bigger than just your career. It's your life and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.
- Opportunities to grow your skills and build your career within a global business
- Access to learning, development and on-the-job experiences that expand your expertise
- A supportive, inclusive team environment where your ideas and input matter
- Time to give back through community and charity initiatives
- A global employee assistance program to support your wellbeing
- Recognition through a global platform that celebrates your achievements.
At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States on a full-time basis without the need for current or future immigration sponsorship. #LI-Hybrid
#LI-KH1 Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact View email address on click.appcast.io.
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