Change Management Lead - Security Cooperation Digital Transformation

Role Description

The Change Management Lead supports the successful adoption of a Department of Defense (DoD) Security Cooperation digital platform by planning and executing organizational change management (OCM) activities that prepare users, stakeholders, and leadership for new technologies, processes, and ways of working.

Working under the guidance of senior program leadership, the Change Management Lead develops communication strategies, stakeholder engagement plans, training support, and adoption metrics to ensure the platform is embraced across the Security Cooperation enterprise. The role serves as a bridge between technical development teams and end users, helping to translate complex system capabilities into practical, mission-focused benefits.

This position is well suited for a mid-level professional with experience in organizational change, communications, training, or user adoption who is looking to expand their expertise in federal digital transformation and Security Cooperation.

Qualifications

• Bachelor's degree in Organizational Development, Communications, Business Administration, Public Administration, Education, Psychology, Human Resources, or a related field.
• 3–6 years of experience supporting organizational change management, communications, training, project management, or digital transformation initiatives.
• Experience supporting federal government, Department of Defense, or other large organizations is preferred.
• Active Secret Security Clearance or ability to obtain and maintain one.
• U.S. Citizenship required.

Requirements

• Understanding of change management principles and methodologies.
• Experience supporting organizational transformation initiatives.
• Ability to assess stakeholder needs and organizational impacts.
• Strong planning and organizational skills.
• Experience developing executive communications, user communications, training announcements, newsletters, FAQs, job aids, and presentation materials.
• Experience supporting instructor-led training, virtual training, user onboarding, training coordination, and learning resource development.
• Experience using tools such as Microsoft 365, SharePoint Online, Microsoft Teams, PowerPoint, Excel, Word, and survey tools (Microsoft Forms, SurveyMonkey, etc.).

Benefits

• Supporting successful rollout of new platform capabilities with minimal disruption to users.
• Increasing user awareness, engagement, and adoption through effective communications and training.
• Delivering high-quality communication products and user enablement materials on schedule.
• Maintaining positive relationships with stakeholders across the Security Cooperation community.
• Collecting actionable user feedback that informs future platform enhancements.
• Contributing to measurable improvements in user satisfaction, platform utilization, and organizational readiness.
• Supporting continuous improvement of change management processes and tools.

Work Environment

The Change Management Lead works as part of a multidisciplinary digital transformation team supporting the modernization of Security Cooperation capabilities across the Department of Defense. The role involves regular collaboration with government stakeholders, technical teams, trainers, and program leadership to ensure that new technologies are successfully adopted and deliver meaningful operational value.

This position is ideal for an early- to mid-career professional who enjoys working with people, communicating complex ideas clearly, and helping organizations navigate change. It offers opportunities to grow into more senior organizational change, program management, or digital transformation leadership roles while contributing to mission-critical modernization efforts.