Commercial Repair Department Head

Service Department Head

We are seeking an experienced Commercial Roofing Service Department Head to join our winning team. You would lead an entire service operations department for a BRC branch. Baker Roofing invests in our employees by empowering success through a competitive bonus plan and intensive training courses. We value our employees by providing competitive benefits, prioritizing safety, and emphasizing work-life balance. With more than 20 locations across the Southeast, Baker Roofing Company is an industry leader in providing an outstanding experience in commercial roofing, residential construction, metal fabrication, restoration, and more. We pride ourselves on over 100 years of quality work, investing in our employees, and providing a family-centered culture.

The Service Department Head is responsible for overall results of the department including safety, quality control, profitability, and customer satisfaction for commercial and industrial service work.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The lists below are representative of the knowledge, skill and/or ability required.

Minimum Qualifications

Education: High School graduate / College preferred

Years of Experience: 5 Years minimum experience in the roofing industry

Certifications: 30 Hour OSHA Construction card, First Aid/CPR/Bloodborne pathogen training preferred.

Knowledge, Skills, and Abilities

Computer – Experienced with Microsoft Outlook, Word, Excel and scheduling

Excellent writing skills

Exceptional organizations skills

High degree of self-confidence

Motivated and professional

Must speak English fluently and Spanish is a plus

Extensive knowledge of roofing which includes – BUR, shingles, tile, single-ply, metal, waterproofing techniques and products, working knowledge of trusses, light weight concrete deck systems, and AC work that is closely related to roofing

Essential Functions

Provide safe working environment for BRC crews, subcontractors, and others

Maintain and improve quality control

Motivate / direct office and field employees assigned to department including interviewing, hiring, training and promoting employee growth

Coordinate sales effort with salesman and provide necessary support for success of team

Oversee setup, processing, and invoicing work orders

Review aging report and resolve any issues

Promote continual growth of department at the rate determined each quarter by General Manager

Continual improvement of quality control and customer satisfaction

Coordination with Department Heads and Service Managers located at other branches

Physical Demands

Requires standing up for long periods of time

Requires use of ladders, scaffolds, and stairways

Requires ability to climb, lift, balance, walk, and handle materials

Requires use of abdominal and lower back muscles to support part of the body repeatedly or continuously over time without giving out or fatiguing

Requires seeing details at close range

Requires repetitive movement, bending or twisting, kneeling, crouching, stooping or crawling

Requires ability to stand, walk, lift, and carry items weighing 50 pounds regularly

Work Environment

Requires working in extremely bright or inadequate lighting conditions, in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures, including exposure to sounds and noise levels that are distracting or uncomfortable

Includes exposure to contaminants, hazardous material, or equipment

Mistakes are not easily correctable and have serious consequences, therefore Safety procedures need to be followed

Requires exposure to minor burns, cuts, bites, or stings

Requires exposure to high places or dangerous conditions

The statements herein are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Baker Roofing Company is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need special assistance or accommodation in applying for employment at Baker Roofing Company, please contact our Recruiting department at View phone number on click.appcast.io or View email address on click.appcast.io. EOE Minorities/Females/Disability/Veterans; VEVRAA Federal ContractorPrincipals only. Recruiters, please don't contact this job poster.