Remote Call Center Operations Manager
Teleperformance USA
Teleperformance is seeking an experienced contact center operations leader to develop and implement day-to-day processes supporting inbound technical and customer service operations. The role emphasizes staff morale, compliance, performance, and client commitments. Based remotely within the United States, you will manage forecasting, staffing, budgets, and cross‑functional collaboration with Account Management, Quality Assurance, Training, Recruiting, WFM, IT and the Client to ensure service #J-18808-Ljbffr
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Remote Call Center Operations Manager in New York, NY vacancy
- ...This position is 100% work at home and requires US residency and work eligibility. Manage daily call center operations supporting 500-1,000 agents. Responsibilities: Oversee operations, staffing, budgeting, compliance, and client service commitments. Develop operational...Remote workWork from home
TP Services
United States2 days ago - ...Teleperformance is seeking an experienced Center Operations Manager to lead remote, US-based contact center activities. You will develop and implement practices to sustain employee morale, ensure compliance, and optimize forecasting, staffing, and operations. The role...Remote work
Teleperformance USA
Richmond, VA2 days ago - ...Maximus seeks a Call Center Manager to supervise daily operations of a remote call center supporting the OPM - FEHB program. You will lead a team to meet performance metrics and ensure compliance with policies and procedures. Responsibilities include training needs assessment...Remote work
MAXIMUS
Montpelier, VT3 days ago - ...companies in the USA, with a strong call center footprint and operations that extend across multiple countries... ...are powered by both on-site and remote agents, leveraging advanced technologies... ...SOMEONE IN THIS ROLE DO?Operations managers are responsible for the day-to-day activity...Remote workFull timeWork at officeLocal area
MCI Careers
Wichita Falls, TX1 day ago - ...Maximus is seeking a Call Center Manager to lead the daily operations of a remote call center supporting the OPM - FEHB program. You will ensure performance metrics are met, provide policy updates, and drive process improvements across teams. You will also oversee training...Remote work
MAXIMUS
Denver, CO3 days ago - ...Xterra Health in the United States is seeking a Call Center Manager to own end-to-end contact center operations, staffing, queues, and service levels. You will lead the Call Center Team Leads and be accountable for performance, quality, and privacy practices protecting...Remote work
Xterra Health
Salem, OH6 hours ago $75k - $90k
...Maximus seeks a Call Center Manager to oversee the daily operations of a remote call center team supporting the OPM FEHB program. You will drive performance, ensure policy compliance, and lead staff training across multiple programs. The role requires experience supervising...Remote workMAXIMUS
Austin, TX3 days ago- ...TP is seeking an experienced Call Center Operations Manager to lead our 100% remote U.S. team. You will oversee daily operations for 500-1,000 agents, focusing on staffing, budgeting, compliance, and client service commitments. You will develop operational practices that...Remote work
TP Services
New York, NY2 days ago $50k - $60k
Operations Manager - Commercial & Public Sector Clients Full‑time, local, on‑site position focused... ...and ensuring the performance of the call center. Position Overview Managers in this... ...matter expert on client business. Manage remote employees as needed. Candidate...Remote workFull timeWork experience placementWork at officeLocal areaShift work- ...companies in the USA, with a strong call center footprint and operations that extend across multiple countries... ...are powered by both on-site and remote agents, leveraging advanced technologies... ...excellence. Monitor and manage KPIs, performance metrics, and productivity...Remote workFull timeTemporary workCasual workWork at officeLocal area
- ...Maximus is seeking a Call Center Manager to oversee the daily operations of a remote call center team supporting ongoing programs. The role requires leadership to ensure performance metrics are met, adherence to corporate policies, and continuous staff training across...Remote work
MAXIMUS
United States5 days ago - ...Maximus is seeking a Call Center Manager to lead daily operations and ensure performance targets across a remote team in the United States. You will oversee training, policy updates, and quality improvements while maintaining ISO compliance and coordinating with staff...Remote work
MAXIMUS
Atlanta, GA3 days ago - ...Maximus is seeking a Call Center Manager to support our OPM - FEHB program, leading a remote call center team in the United States. You will drive performance metrics, policy compliance, training needs, and quality reviews while coordinating with Supervisory staff and...Remote work
MAXIMUS
Nashville, TN5 days ago - ...Maximus is seeking a Call Center Manager to support the OPM - FEHB program. You will oversee daily call center operations, ensure performance metrics, and lead a remote team to meet quality and policy requirements. You will monitor training needs, manage performance...Remote workContract work
MAXIMUS
United States5 days ago - ...Maximus is seeking a Call Center Manager to lead the daily operations of a remote call center supporting the OPM - FEHB program. You will ensure performance metrics are met and maintain knowledge of program policies. The role requires a Bachelor's degree and 5+ years...Remote work
MAXIMUS
United States1 day ago $77k - $118k
...Coca-Cola pays for outcomes, trusts its Call Center Manager team to chase them, and gives Canton sellers the room to swing big. Trade your... ...quietly hero-codes alone. Secure $77,000 - $118,000, flexible remote options, equity, and a mentorship program designed to help you...Remote workFlexible hoursNight shiftEnergy Innovation: Policy and Technology LLC
East Canton, OH3 days ago$70k - $85k
...create empowering portraits for women of all ages. About Call Center Manager We are seeking an experienced Call Center Manager (Client... ...Manager) to oversee our staff of reservation specialists. This remote leadership position requires an upbeat, charismatic, and...Remote workMonday to FridayRebecca Lynn Photography
Pasco, WA2 days ago- ...Experienced Client Services Manager MCI is one of the fastest-growing tech-enabled... ...companies in the USA, with a strong call center footprint and operations that extend across multiple... ...centers are powered by both on-site and remote agents, leveraging advanced technologies...Remote workFull timeTemporary workCasual workWork at officeLocal area
MCI
Farmers Branch, TX4 days ago - ...companies in the USA, with a strong call center footprint and operations that extend across multiple countries... ...are powered by both on-site and remote agents, leveraging advanced technologies... ...for anExperienced Call Center Manager to oversee operations, drive performance...Remote work
MCI Careers
Wichita Falls, TX1 day ago - ...companies in the USA, with a strong call center footprint and operations that extend across multiple... ...centers are powered by both on-site and remote agents, leveraging advanced technologies... ...in call center operations management is required, with additional experience...Remote workFull timeWork at officeShift work
MCI Careers
Savannah, GA4 days ago $85 per hour
...Remote Medical Answering Service Call Center Manager Remote · US Only Full-time Daily Drop — Subscriber Perk Manage stress from managing calls. Lock... ...Floor Manager provides day-to-day leadership and operational oversight for Team Leads, ensuring effective workflow...Remote workFull timeCasual workWork at officeFlexible hoursCall 4 Health
New York, NY1 day ago- ...across discovery, booking, and stay. As a Call Center Manager , you’ll play a key role in... ...-paced environment, knows how to turn operational data into action, and is passionate about... ...the owner experience. This role is remote within the United States, with periodic...Remote workWork at officeShift work
Vacatia
Las Vegas, NV1 day ago - ...development and improvement of call center knowledge resources, the... ...-time Call Center Knowledge Management Manager will manage content... ...and compliance while working remotely. Key responsibilities Review... ...materials Develop and revise operational support documentation,...Remote workFull time
Virtual Vocations Inc
United States5 days ago - ...Call Center Manager The Call Center Manager is responsible for the overall planning, coordination, performance, and operational effectiveness of the call center. This position oversees daily call... .... ~ Experience managing remote, virtual, or VA-based teams strongly...Remote workWork at office
Los Angeles Center for Ear, Nose, Throat and Allergy
Los Angeles, CA1 day ago - ...Maximus is seeking a Call Center Manager to lead remote operations for the OPM - FEHB program. You will oversee the call center team, drive performance metrics, and ensure adherence to policy and quality standards. The ideal candidate holds a bachelor’s degree with 5+...Remote work
MAXIMUS
Pierre, SD3 days ago $127k - $172k
...This isn't a quota-and-coast Call Center Manager job; Industrial Partners expects the person in Escondido to expand the whole category. Bring... ...marketing. We default to documenting decisions so CA and remote teammates stay equally in the loop. Money matters, so we lead...Remote workFreelanceEnergy Innovation: Policy and Technology LLC
Escondido, CA2 days ago$70k - $76k
...earned. For many veterans, the call center is their first and most... ...confidence. Ours is a growth-stage operation with established SOPs and a... ...exists. The Call Center Manager owns daily contact center operations... ...Experience leading remote or distributed teams, and supporting...Remote workFull timeImmediate start- ...Maximus is seeking a Call Center Manager to support our OPM FEHB program. This fully remote role requires a U.S. citizen, a bachelor's degree, and 5+ years in call... ...required. Responsibilities include overseeing daily operations, ensuring policy compliance, monitoring...Remote work
MAXIMUS
United States3 days ago - ...Rebecca Lynn Photography is seeking an experienced Call Center Manager to oversee a team of reservation specialists in a remote leadership role. You will hire, train, and motivate staff to achieve sales goals while delivering superior client service. The ideal candidate...Remote work
Rebecca Lynn Photography
Pasco, WA2 days ago - ...companies in the USA, with a strong call center footprint and operations that extend across multiple countries... ...are powered by both on-site and remote agents, leveraging advanced technologies... ...an Experienced Client Services Manager to manage client relationships and...Remote work
MCI Careers
Las Cruces, NM27 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Call Center Operations Manager. Be the first to apply!
Related searches
- call center manager New York, NY
- call center supervisor New York, NY
- golf operations manager New York, NY
- director of nursing operations New York, NY
- remote operations manager New York, NY
- special operations manager New York, NY
- project operations manager New York, NY
- director client operations New York, NY
- deposit operations manager New York, NY
- associate director clinical operations New York, NY