Billing Coordinator

Job Description

Responsibilities

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• Prepare, review, and submit accurate monthly attorney invoices, including manual and electronic billings.
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• Compile and process attorney bills while ensuring compliance with firm billing policies and client requirements.
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• Track proformas and monitor unbilled inventory to ensure timely and accurate billing submissions.
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• Review and edit pre-bills based on attorney and secretary requests.
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• Manage aged unbilled balances and follow up to facilitate timely billing and resolution.
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• Apply retainer and on-account funds in accordance with attorney instructions and firm policies.
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• Process billing write-offs and adjustments in accordance with established guidelines.
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• Manage complex billing requirements, including matter-specific discounts, split-party billing, and electronic billing submissions.
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• Submit electronic invoices and troubleshoot billing issues with clients and internal stakeholders.
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• Review supporting documentation to verify billing accuracy and completeness.
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• Research and resolve internal and external billing inquiries in a timely and professional manner.
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• Identify, investigate, and correct billing discrepancies and inaccuracies.
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• Maintain effective communication with attorneys, secretaries, clients, and other stakeholders regarding billing matters.
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• Maintain accurate and up-to-date billing files, arrangements, and client billing instructions.
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• Provide backup support to other billing team members and assist with special projects and additional departmental needs.
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Qualifications

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• Bachelor’s degree or higher in Accounting, Finance, Business, or a related field preferred.
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• Minimum of 5 years of billing experience within a law firm environment.
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• Experience with 3E, eHUB, or other legal billing and electronic invoicing platforms preferred.
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• Advanced proficiency in Microsoft Excel and working knowledge of Microsoft Word and Smartsheet.
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• Strong understanding of legal billing processes, procedures, and client billing requirements.
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• Excellent attention to detail with strong organizational and analytical skills.
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• Strong verbal and written communication skills with the ability to effectively interact with attorneys, clients, and internal teams.
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• Proven ability to independently manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.
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• Strong problem-solving skills with the ability to research, identify, and resolve billing issues.
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• Ability to work effectively both independently and as part of a collaborative team.
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• Flexible and adaptable approach with a willingness to work additional hours when necessary to meet deadlines.
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The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.