ServiceNow Developer

Certified ServiceNow Developer


• Assist in configuring ServiceNow PSDS to meet the specific requirements
• Maintain integrations between ServiceNow and external applications
• Provide Support for ongoing and recurring IT Security audits of system
• Solution development in the ServiceNow platform
• Service Catalog item development
• Consult with program/project management to develop appropriate technical solutions/ requirements and/or design review sessions
• Ability to design and implement solutions on the ServiceNow platform that satisfy business requirements communicated in writing and/or verbally
• Ability to troubleshoot/debug issues in existing applications.
• Ability to troubleshoot/debug platform issues using the System Logs and/or debugging tools.
• Ability to use various browser-based debugging tools (ex: Chrome, IE, Firefox)
• Ability to conduct demos with client stakeholders and elicit feedback.
• Ability to work in an Agile project management environment
• Possess excellent communication skills; both oral and written skills including strong meeting and work session skills
• Proven experience in handling data conversion including but not limited to data integration (real time and batch) mapping, transformations, bulk data import/export, mass updates, cut over plan, exception handling

Skill


Required / Desired


Amount


Number of Years


ServiceNow development experience using server and client side APIs


Required


5

ServiceNow development experience using Forms, workflows, Service Portal


Required


5

Role/group-based ACLs configuration and debugging


Required


3

Experience building custom workflows


Required


2

Service Portal development (e.g. Widgets, Service Portal Pages, AngularJs)


Required


2

General IT consulting experience


Required


2

ServiceNow Certified Application Developer


Highly desired

ServiceNow Certified System Administrator


Highly desired

ITIL V3 Foundations Certification


Highly desired