Administrative Coordinator
Aya Healthcare
Patient Registration Specialist
This position is a 24 hr day shift position with hours from 7-330, 8-430 or 830-5 (to be finalized). This position includes one weekend a month (Saturday and Sunday 7-330) and varied holidays. Responsible for registering patients and updating information in the patient's electronic medical record. Perform a variety of administrative tasks to ensure that patient demographic, financial and mandated information is accurate based on available information, while providing patients and/or family members with required regulatory informational documents regarding their visit or admission.
Required Skills/Qualifications/Training/Experience:
- Excellent organizational and prioritization skills
- Excellent guest relations and telephone demeanor
- Ability to professional handle all interactions within a fast paced, hectic and emotionally charged clinical environment.
- Ability to think critically in making decisions to ensure urgent or emergent situations are handled correctly within hospital policies and procedures.
- Excellent oral and written communication skills
- Excellent computer skills
Preferred Skills/Qualifications/Training/Experience:
- Minimum two years of computer experience
- Minimum one to two years of experience in an acute hospital setting
- Knowledge of medical terminology
Educational Requirements:
- High school diploma or equivalent.
License/Certification: N/A
Age Specific Criteria: Ability to effectively communicate to all age levels served within the scope of the position/assigned areas.
Ability to Meet Job Performance Expectations: Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.
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